Summary
Overview
Work History
Education
Skills
Certification
Timeline
Teacher

Jasmine Harley

Jacksonville,FL

Summary

Successful Pharmacy Technician bringing 10 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Patient oriented and well versed in interacting with patients to answer question and provide status updates on prescription fills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Jacksonville, FL
04.2014 - Current
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Restocked shelves with new supplies of medications as needed.
  • Provided education materials about medications to patients upon request.
  • Organized work areas so that everything was easily accessible when needed.
  • Assisted in training new employees on pharmacy procedures.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Verified prescriptions and drug labels, documents and packages.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

Sales Associate

Old Navy, Gap
Jacksonville, Florida
11.2006 - 03.2008
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.

Cashier Assistant Manager

Citi Trends
Jacksonville, FL
05.2006 - 11.2006
  • Monitored cashiers to ensure accuracy in transactions and compliance with company policies.
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
  • Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.
  • Resolved customer disputes in a timely manner while adhering to company policies.
  • Performed duties of a cashier when needed during peak periods or staff shortages.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Built and maintained working relationships with peers and upper management.

Education

High School Diploma -

Jean Ribault High School
Jacksonville, FL
05-2005

Skills

  • Drug Inventory Management
  • Order Verification
  • Prescription Filling
  • Insurance Verification
  • Billing support
  • Insurance Billing
  • Drug Inventory Control
  • Medication Dispensing
  • Supply Restocking
  • HIPAA
  • Patient education and counseling
  • Point of sale systems proficiency
  • Labeling prescriptions
  • Resolving customer issues
  • Team Collaboration
  • Verifying orders
  • Troubleshooting malfunctioning equipment
  • Pharmacy operations

Certification

Registered Pharmacy Technician

Timeline

Pharmacy Technician

CVS Pharmacy
04.2014 - Current

Sales Associate

Old Navy, Gap
11.2006 - 03.2008

Cashier Assistant Manager

Citi Trends
05.2006 - 11.2006

High School Diploma -

Jean Ribault High School
Jasmine Harley