Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Hart

Asbury Park,NJ

Summary

Hardworking and detailed oriented medical professional skilled in providing optimal administrative and clerical support in fast paced medical office settings. Eager and looking to continue building a stable career in the medical field where I can utilize my organizational, time-management, patient care and communication skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Spectrum for Living
03.2025 - 07.2025
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Call Center Representative

Monmouth Gastroenterology
07.2024 - 03.2025
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Cross-trained and backed up other customer service managers.
  • Promptly responded to inquiries and requests from prospective customers.
  • Sought ways to improve processes and services provided.

Insurance Payment Poster

Trinity Rehab
08.2023 - 02.2024
  • Post INS payments for Medicare, BCBS and AETNA
  • Uploads medical records onto ins portal
  • Call Ins company for F/u payments
  • Accurately posted payments and adjustments both electronically and manually.
  • Managed large volumes of data efficiently and with great care on daily basis.
  • Processed payments that had been received from insurance companies and Medicare.

Front Desk Receptionist

Family First Urgent Care
04.2023 - 07.2023
  • Greeting customers
  • Posting payments
  • Verifying Insurance
  • Answering phones
  • Making follow up appointments
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Front Desk Coordinator

VNA Health Group
12.2022 - 04.2023
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.

Medical Office Assistant

Medi Centrix
04.2021 - 01.2022
  • Responsible for all office duties, including accounting, billing, charting, medical transcription, patient scheduling and filing insurance claims.
  • Acted as first contact with patients, greeting them and taking initial information including contact and insurance information.
  • Maintained communication with other offices, hospitals, and surgery centers to schedule patient care.
  • Answered phone calls and messages for 7-physician 4 medical facility, scheduling appointments, and handling patient inquiries.
  • Verified insurance and collected and posted payments.
  • Performed other clerical functions to support clinics including data entry, photocopying, and faxing.
  • Maintained a working knowledge of medical software and billing systems.
  • Worked closely with other staff members to ensure the ultimate patient experience and achieve high satisfaction scores.

Medical Billing Specialist

Metropolitan Health
01.2021 - 03.2021
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Filed and updated patient information and medical records.

Certified Nurse Aide

Preferred Care
03.2017 - 11.2020
  • Responsible for the safety and care of 10+ residents, each shift, who required 24-hour supervision.
  • Aided residents with daily hygiene, including showering; oral and peri care; incontinent care; and minimizing rashes, sore, and soiling.
  • Utilized various medical equipment such as gait belts and Hoyer lifts, as needed, ensuring patient safety and comfort while lifting and transporting.
  • Maintained a clean and sterile environment, ensuring safe and appropriate environment for all patients.
  • Monitored vitals including blood pressure and heart rate; reported behavioral, health or vital statistic changes to the charge nurse.
  • Responsible for documenting food, liquid, and medication intake.
  • Supported residents with field trips, arts and crafts, music, games, and reading activities.

Education

High School Diploma -

Neptune High School
Neptune City, NJ
06.2007

Skills

  • Medical office experience
  • Medical scheduling
  • Clerical experience
  • Insurance verification
  • Data entry
  • Client documentation
  • Front desk

  • Medical records
  • Accounting
  • Filing
  • Vital signs
  • Time management
  • Laboratory experience
  • Administrative experience
  • Hoyer lift
  • HIPAA
  • Communication skills

  • EMR systems

Certification

CPR Certification

Timeline

Direct Support Professional

Spectrum for Living
03.2025 - 07.2025

Call Center Representative

Monmouth Gastroenterology
07.2024 - 03.2025

Insurance Payment Poster

Trinity Rehab
08.2023 - 02.2024

Front Desk Receptionist

Family First Urgent Care
04.2023 - 07.2023

Front Desk Coordinator

VNA Health Group
12.2022 - 04.2023

Medical Office Assistant

Medi Centrix
04.2021 - 01.2022

Medical Billing Specialist

Metropolitan Health
01.2021 - 03.2021

Certified Nurse Aide

Preferred Care
03.2017 - 11.2020

High School Diploma -

Neptune High School

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