Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Harvey

Gretna,LA

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Data Analyst

Midwest Supply & Development
10.2024 - Current
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Used statistical methods to analyze data and generate useful business reports.
  • Reduced data redundancy with effective data modeling, ensuring optimal use of storage resources.

Front Office Manager

LaGalerie French Quater Hotel
08.2021 - 07.2023
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
  • Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal guest experience.
  • Coached employees through day-to-day work and complex problems.
  • Managed reservation inquiries over phone/email/web platforms effectively ensuring full capacity utilization.

Sedgwick

Customer Service Represenative
01.2023 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.

Dental Assistant

Bippo's Place for Smiles
05.2020 - 11.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.

Education

Information Technology - Information Technology

Unitech Training Academy
Lafayette, LA
10-2024

Dental Assistant Certification - Dental Assistant

Unitech Training Academy
Harahan, LA
05-2021

High School Diploma -

Landry- Walker High School
New Orleans, LA
05-2017

Skills

  • Data visualization and presentations
  • Data analysis
  • Python programming
  • Excel functions
  • Analytical problem solving
  • Attention to detail
  • Strong work ethic

Certification

  • CompTIA Network+ Certification - Computing Technology Industry Association (CompTIA).
  • CompTIA A+ Certification - Computing Technology Industry Association (CompTIA)
  • Registered Dental Assistant (RDA) - Louisiana Dental Board.
  • Microsoft Office Specialist (MOS) – Microsoft Office 365 and Office 2019 - Microsoft.
  • CompTIA Network+ - Computing Technology Industry Association.
  • CompTIA CySA+ (Cybersecurity Analyst) - Computing Technology Industry Association.

Timeline

Data Analyst

Midwest Supply & Development
10.2024 - Current

Sedgwick

Customer Service Represenative
01.2023 - 06.2023

Front Office Manager

LaGalerie French Quater Hotel
08.2021 - 07.2023

Dental Assistant

Bippo's Place for Smiles
05.2020 - 11.2021

Information Technology - Information Technology

Unitech Training Academy

Dental Assistant Certification - Dental Assistant

Unitech Training Academy

High School Diploma -

Landry- Walker High School

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