Jasmine Hassell
Cma
Upper Marlboro,MD
Summary
I am a hardworking, dedicated individual that puts my all into whatever it is that I do. I am a quick learner and very friendly.
Resourceful Shift Leader known for high productivity and efficient task completion. Skilled in team leadership, time management, and conflict resolution. Excel in communication, adaptability, and problem-solving to ensure smooth operations and team harmony.
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
2
2
years of professional experience
2
2
Certification
Work History
Elderly Caregiver
Personal Employer
Upper Marlboro, Maryland
10.2023 - Current
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Monitored vital signs and reported changes to medical team.
- Assessed client's needs and developed individual care plans accordingly.
- Transported clients to doctor appointments or other necessary outings.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Administered medications according to physician instructions.
- Maintained accurate records of services provided for each client.
- Encouraged social interaction between clients and their families.
- Responded quickly in emergency situations in a calm manner.
- Provided emotional support during end-of-life transitions.
- Supported clients in making decisions that were consistent with their values and wishes.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Shift Leader
Rutabaga Juicery & Eats
Crofton, MD
02.2024 - 06.2024
- Phone calls
- Customer service
- Stock and inventory
- Training
- Cash handling
- Food prep
- Micro managing
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Supervised and led employees to maintain productivity and customer service levels.
- Educated customers about offerings, promotions and pricing to boost sales.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
Dental Receptionist
Montgomery county dental
Gaithersburg, MD
02.2023 - 01.2024
- Scheduling and canceling appointments
- Handling insurance and billing
- Customer service
- Patient handling and coordinating
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Coordinated with other healthcare professionals to ensure efficient office operations.
- Educated patients on proper oral health care instructions and preventive measures.
- Verified patient's eligibility for benefits under various insurance plans.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Organized patient charts prior to each appointment in order to save time during check-in process.
- Verified, updated and entered patient information into system.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Collected payments from patients and arranged payment schedules.
- Arranged documents for insurance claims.
- Received and distributed incoming fax, mail and parcels to staff to facilitate communication.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Completed relevant insurance and other claim forms.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Interviewed patients to complete case histories and intake forms.
Education
Certificate - Certified Medical Assistant
Integrated Health TW
Lanham, MD07-2024
Certificate - Phlebotomy
Integrated Health Tw
Lanham, MD07-2024
High school diploma -
DEPARTS
Gaithersburg, MD06.2022
Skills
- Venipuncture
- Vital Signs
- Phlebotomy
- Medical Records
- Laboratory Experience
- Dental Assisting
- Patient Care
- Organizational skills
- Medical scheduling
- Activities of Daily Living
- Documentation And Reporting
- Meal Preparation
- Safe Patient Transportation
- Customer Service Management
- Equipment Troubleshooting
- Policy Enforcement
- Creative Problem-Solving
- Sales Reporting
- Strong verbal and written communication
- Office Opening and Closing
- Data Entry
- Insurance Billing
- Treatment room setup
- Electronic Dental Record (EDR)
- Mail Sorting and Distribution
- Dental Terminology
- Patient Flow Management
- Administrative Support
- HIPAA Compliance
Certification
- CCMA Certification
- Certified Phlebotomy Technician
- NRCMA
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Shift Leader
Rutabaga Juicery & Eats
02.2024 - 06.2024
Elderly Caregiver
Personal Employer
10.2023 - Current
Dental Receptionist
Montgomery county dental
02.2023 - 01.2024
Certificate - Certified Medical Assistant
Integrated Health TW
Certificate - Phlebotomy
Integrated Health Tw
High school diploma -
DEPARTS