Summary
Overview
Work History
Education
Skills
Additionalinformation
Timeline
Generic
JASMINE HAYES

JASMINE HAYES

Plant City,FL

Summary

Teacher and nanny with over 16 years of diverse experience in insurance sales, early childhood education, and administrative roles. Demonstrates strong skills in data entry, lesson planning, and customer service, with a proven track record of enhancing operational efficiency and member satisfaction. Proficient at managing multiple tasks efficiently, ensuring compliance, and fostering positive relationships with children, their families, and members. Working with children is my passion. I tutor, nanny, work in the education field, and I am the President of a non-profit girls group to help mentor young/teenage girls.

Overview

17
17
years of professional experience

Work History

Substitute Teacher

Kelly Educational Services
08.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

• Created and implemented individualized learning plans for students based on their academic level.

Assistant Director

Team Pouncey Foundation Inc.
07.2016 - Current
  • Manage volunteers and website, enhancing operational efficiency and user engagement
  • Facilitate sponsor meetings, securing vital partnerships and funding
  • Support the Director, streamlining administrative tasks and decision-making processes
  • Coordinate event day operations, ensuring seamless execution and attendee satisfaction
  • Maintain waivers, ensuring compliance and secure record-keeping

CDAT

Polk County School Board Preschool Programs
03.2013 - 01.2017
  • Design and implement engaging lesson plans based on data, fostering active learning
  • Utilize differentiated activities to meet diverse student needs, enhancing learning outcomes
  • Conduct and document assessments using online tools, ensuring accurate tracking of progress
  • Hold quarterly parent conferences, addressing student development and needs proactively
  • Developed engaging lesson plans, fostering a love for learning in preschool children
  • Designed themed activities, enhancing cognitive and social skills through interactive learning
  • Implemented educational programs, resulting in improved readiness for kindergarten
  • Collaborated with staff to create a supportive learning environment, boosting student engagement

P&C Sales

USAA
03.2023 - 08.2024
  • Manage and issue Auto, Homeowners, and Umbrella policies, ensuring comprehensive member protection
  • Analyze member accounts to identify and address insurance needs
  • Offer tailored insurance products to safeguard assets, enhancing customer trust and loyalty
  • Efficiently multitask to meet diverse member needs, ensuring prompt and accurate service

Receiving Clerk

C&S Wholesale Grocers
07.2019 - 03.2023
  • Received frozen and perishable products using SOP, ensuring compliance with safety procedures
  • Communicated with drivers, processed Bill Of Ladings, and maintained accurate data entry
  • Assigned unloaders, managed payroll data, and processed loads through EXE
  • Handled OSD entries, driver sign-outs, and coordinated daily order breakdowns
  • Serviced customers, communicated with buyers, and controlled inventory for accurate data

Lead VPK Teacher

First Steps Child Development Center
10.2017 - 07.2018

Customer Service Representative

Sykes
02.2008 - 03.2013
  • Handled Verizon account management, resolving customer issues and ensuring satisfaction
  • Processed payments and scheduled arrangements, enhancing customer experience
  • Provided detailed account information and plan specifics, addressing customer queries
  • Assisted customers with questions, ensuring clarity and resolution
  • Consistently achieved high customer satisfaction by addressing concerns effectively

Education

Associate's degree - Early Childhood Education

Polk State College
Lakeland, FL
12.2012

Lakeland Senior High School -

Lakeland, FL
05.2007

Skills

  • Typing
  • Teaching
  • Data Entry
  • Cash Handling
  • Administrative Experience
  • Microsoft Outlook
  • Filing
  • Organizing
  • Lesson Planning
  • SOP Compliance
  • Bill Of Ladings Processing
  • Licensed Insurance Professional
  • Classroom Management
  • Student Engagement
  • Positive Reinforcement
  • Behavior Management
  • Verbal and written communication
  • Creativity in Teaching
  • Lesson Plan Implementation
  • Parent-Teacher Communication
  • Safety awareness
  • Instructional Strategies

Additionalinformation

Obtained my license as an insurance professional in all 50 states., 10/01/23, Made for Excellent Award Winner, Act as frontline underwriter when writing policies to help minimize risks/losses., Proactively manages each member's account in compliance with USAA's and each state's policies and procedures., Recognize and empathize with members concerning life events, member feedback, and complaints based on their

Timeline

Substitute Teacher

Kelly Educational Services
08.2024 - Current

P&C Sales

USAA
03.2023 - 08.2024

Receiving Clerk

C&S Wholesale Grocers
07.2019 - 03.2023

Lead VPK Teacher

First Steps Child Development Center
10.2017 - 07.2018

Assistant Director

Team Pouncey Foundation Inc.
07.2016 - Current

CDAT

Polk County School Board Preschool Programs
03.2013 - 01.2017

Customer Service Representative

Sykes
02.2008 - 03.2013

Associate's degree - Early Childhood Education

Polk State College

Lakeland Senior High School -

JASMINE HAYES