Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Haywood

Houston,TX

Summary

Experienced hospitality professional with 5+ years in high-volume restaurant environments, specializing in providing exceptional guest service, attention to detail, and creating memorable dining experiences. Seeking a part-time Server position at Hilton Americas-Houston to bring strong interpersonal skills, professionalism, and a passion for hospitality to the team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Hearsay on the Green
Houston, USA
09.2024 - 05.2025
  • Delivered exceptional service in an upscale, fast-paced downtown restaurant specializing in elevated American cuisine.
  • Managed large sections during peak business hours while maintaining composure and guest satisfaction.
  • Provided personalized recommendations and upsold food and beverage items to enhance guest experience.
  • Collaborated closely with kitchen and management teams to maintain smooth service operations.

Server

Pappadeaux Seafood Kitchen
Houston, USA
09.2023 - 08.2024
  • Provided attentive, personalized service to guests in a high-volume, upscale seafood restaurant.
  • Maintained a professional demeanor and positive attitude under pressure.
  • Extensive knowledge of seafood and specialty menu offerings.
  • Proficient in POS systems, multitasking, and resolving guest concerns promptly.

Server

Hard Rock Cafe
Las Vegas, USA
07.2021 - 08.2023
  • Delivered outstanding customer service in a high-energy, tourist-driven environment.
  • Multitasked effectively across large sections during busy hours, ensuring consistent guest satisfaction.
  • Promoted teamwork and helped maintain a positive, efficient workplace.

Line Cook

Golden Steer Steakhouse
Las Vegas, USA
02.2020 - 07.2021
  • Specialized in grilling, roasting, and sauteing meats in a fine-dining steakhouse setting.
  • Maintained strict food safety and high-quality preparation standards.
  • Supported seamless kitchen operations during high-volume shifts.

Pantry Cook/Prep Cook

PF Changs China Bistro
Las Vegas, USA
10.2018 - 02.2020
  • Prepared and plated dishes in a high-volume, fast-paced kitchen environment.
  • Ensured consistent quality, presentation, and sanitation standards.

Education

Standard High School Diploma - Culinary Arts

Southeast Career Technical Academy
Las Vegas, NV
06.2016

Skills

  • High-volume restaurant service
  • Upselling
  • Guest engagement
  • POS system proficiency
  • Multitasking
  • Time management
  • Communication
  • Customer recovery
  • Problem-solving
  • Team collaboration
  • Leadership support
  • Food and beverage pairings
  • Positive and professional

Certification

  • Texas Food Handler Certification, Valid
  • Alcohol Awareness Certification, TABC/TAM Card, if applicable

Timeline

Server

Hearsay on the Green
09.2024 - 05.2025

Server

Pappadeaux Seafood Kitchen
09.2023 - 08.2024

Server

Hard Rock Cafe
07.2021 - 08.2023

Line Cook

Golden Steer Steakhouse
02.2020 - 07.2021

Pantry Cook/Prep Cook

PF Changs China Bistro
10.2018 - 02.2020

Standard High School Diploma - Culinary Arts

Southeast Career Technical Academy

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