Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Jasmine Heckerman

Fort Myers,FL

Summary

Dedicated employee with a strong work ethic and track record of long-term roles. Known for being organized, dependable, and easy to work with. Brings proficient knowledge of Microsoft Word, Excel, and other online business programs. Quick to learn new systems, follow instructions, and consistently follow through with professionalism, including proper notice for transitions.

Overview

4
4
years of professional experience

Work History

Editorial Fellow

Gulfshore Life Magazine
03.2024 - Current
  • Managed numerous incoming emails, calls, and in-person inquiries
  • Maintained consistency in brand voice and style guidelines across all published materials.
  • Improved overall readability of articles by restructuring complex sentences into clear, concise language.
  • Wrote online blogs for publication website
  • Assisted with fact-checking for monthly print issue
  • Prepped materials for editorial meetings
  • Sent story PDFs to sources + issues as requested
  • Assisted with day-to-day needs for editorial team, including story research, getting scouting photos and maintaining contact lists
  • Assisted with proofing issues during closing weeks for correct grammar, punctuation and style.
  • Proactively pitched story ideas

Housekeeper

Coastal Maids
11.2023 - 02.2024
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Dusted picture frames and wall hangings with cloth.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Food Runner

Lobster Lady Seafood Market & Bistro
06.2023 - 11.2023
  • Cleared tables immediately after guests left in preparation for next party.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Delivered correct food items to tables according to order documentation.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Restocked food supplies in kitchen and organized storage areas.
  • Collaborated well with other food runners to deliver orders accurately.

Food Runner

Prime 239
07.2022 - 05.2023
  • Cultivated warm relationships with regular customers.
  • Cleared tables immediately after guests left in preparation for next party.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Operated cash register and processed payments from customers.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Collaborated well with other food runners to deliver orders accurately.
  • Restocked food supplies in kitchen and organized storage areas.
  • Monitored food temperatures and kept records of all food items.
  • Greeted customers and provided outstanding customer service.

Crew Member

Burger King
06.2021 - 08.2022
  • Worked well with teammates and accepted coaching from management team.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Became familiar with products to answer questions and make suggestions.

Education

Associate of Arts - General Studies

Florida SouthWestern State College
Fort Myers, FL
08-2025

High School Diploma -

Cape Coral High School
Cape Coral, FL
05.2023

Skills

  • Presentation preparation
  • Technology
  • Writing for different formats
  • Proofreading
  • Time management
  • Documentation and reporting
  • Detailed note-taking
  • Multitasking and organization
  • Clear communication
  • Researching
  • Organizing and categorizing
  • Resourceful
  • Excel spreadsheets
  • Fact-checking
  • Document management
  • Event preparation

Personal Information

Title: Student

Timeline

Editorial Fellow

Gulfshore Life Magazine
03.2024 - Current

Housekeeper

Coastal Maids
11.2023 - 02.2024

Food Runner

Lobster Lady Seafood Market & Bistro
06.2023 - 11.2023

Food Runner

Prime 239
07.2022 - 05.2023

Crew Member

Burger King
06.2021 - 08.2022

Associate of Arts - General Studies

Florida SouthWestern State College

High School Diploma -

Cape Coral High School

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