Jasmine Hector
West Palm Beach,FL
Summary
Versatile and dynamic, with a proven track record at Florida State University, I excel in motivating students and delivering exceptional customer service. Skilled in coffee expertise and group supervision, I've effectively enhanced learning environments and customer experiences, demonstrating a unique blend of instructional and interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Learning Assistant
Florida State University
Tallahassee, FL
08.2024 - Current
- Monitored student progress and assisted students and teachers with resolving problems.
- Provided assistance in the development of instructional materials, including multimedia components.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
- Completed day-to-day duties accurately and efficiently.
Barista
Starbucks
Tallahassee, FL
10.2023 - Current
- Memorized official and off-menu coffee and tea preparations.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Utilized POS system to receive and process customer payments.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Front Desk Receptionist
MedFlorida Medical Centers
West Palm Beach, FL
06.2024 - 08.2024
- Greeted customers, answered general questions and directed to appropriate locations.
- Responded to customer inquiries via phone, email, and in person.
- Assisted with scheduling appointments for clients and visitors.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
Camp Counselor
Berean Christian School
West Palm Beach, FL
06.2021 - 07.2023
- Welcomed participants and directed to assigned areas.
- Met with staff to discuss rules, regulations and work-related problems.
- Coordinated and led group activities for campers and counselors.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.
Barista
Dunkin' Donuts
West Palm Beach, FL
02.2021 - 05.2023
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Utilized POS system to receive and process customer payments.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Education
Marketing
Florida State University
Tallahassee, FL05-2027
High School Diploma -
Berean Christian School
West Palm Beach, FL05-2023
Skills
- Motivation strategies
- Group and individual instruction
- Feedback delivery
- Coffee expertise
- Opening and closing duties
- Safe food handling
- POS system operation
- Dining room maintenance
- Scheduling appointments
- Customer and client relations
- Group activity implementation
- Enforcing rules
- Group supervision and management
- Child supervision
Timeline
Learning Assistant
Florida State University
08.2024 - Current
Front Desk Receptionist
MedFlorida Medical Centers
06.2024 - 08.2024
Barista
Starbucks
10.2023 - Current
Camp Counselor
Berean Christian School
06.2021 - 07.2023
Barista
Dunkin' Donuts
02.2021 - 05.2023
Marketing
Florida State University
High School Diploma -
Berean Christian School