Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasmine Herrera

Modesto

Summary

Dynamic Sales Associate with proven expertise in customer service and teamwork, honed at Aeropostale and Spirit Halloween. Excelled in boosting customer satisfaction and fostering repeat business through strategic planning and exceptional service. Skilled in cash handling and problem-solving, consistently enhancing store performance and customer engagement.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

1
1
year of professional experience

Work History

Sales Associate

Aeropostale
12.2023 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Spirit Hallowenn
09.2023 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

NA - Medical Assistance

Modesto Junior College
Modesto, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Stocking and receiving
  • Customer needs assessment
  • Sales strategies
  • Retail store operations
  • Strategic planning
  • Display setup
  • Shipment processing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Aeropostale
12.2023 - 12.2024

Sales Associate

Spirit Hallowenn
09.2023 - 11.2024

NA - Medical Assistance

Modesto Junior College

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Jasmine Herrera