Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Hicks

Cartersville,GA

Summary

Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Packer

Yamaha Motor
Kennesaw
03.2021 - Current
  • Package merchandise from a production order in a timely manner
  • Keep a clean work area
  • Places finished products in its proper home for shipping.
  • Performed regular cycle counts to verify physical inventory count with system records.
  • Verified accuracy of picked items against pick list or customer order.
  • Provided assistance with special projects related to warehouse operations.
  • Ensured that all safety procedures were followed while operating machinery.
  • Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.
  • Operated hand-held scanners to track product movement within the warehouse environment.
  • Attended mandatory training sessions regarding safety protocols, operational procedures and new technology implementation.
  • Restocked returned merchandise onto shelves as needed.
  • Tracked inventory levels on a daily basis and reported discrepancies accordingly.
  • Organized stockroom shelves to ensure efficient storage of products.
  • Picked products by matching numbers and product descriptions using handheld scanner.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Confirmed items picked for orders by keying codes into system.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Trained new employees regarding warehouse procedures and standards.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves, racks, and bins with new or transferred merchandise.

Fitting Room Associate

Walmart
Cartersville
11.2019 - 01.2021
  • Follows all safety and emergency rules and regulations.
  • Assisted customers in finding the right size and style of clothing items.
  • Monitored activity in the dressing room areas to ensure that no theft was taking place.
  • Communicated effectively with other staff members regarding customer requests or complaints.
  • Provided excellent customer service by answering questions about merchandise or store policies.
  • Inspected garments for damages and reported any issues to management.
  • Folded, hung, and organized clothes in a neat and orderly fashion in the fitting rooms.
  • Demonstrated knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Greeted customers as they entered the fitting room area and provided them with assistance if needed.
  • Responded quickly to customers' needs while keeping up with high-volume demands during peak business hours.
  • Collaborated with team members to support achievement of department goals.
  • Maintained a clean and inviting atmosphere in the fitting room area.
  • Assisted with special projects related to visual merchandising or inventory organization as needed.
  • Ensured all products were accurately tagged with price tags before displaying them on shelves.
  • Replenished stock on the sales floor from backroom inventory.
  • Adhered to safety guidelines when handling merchandise within the fitting room area.
  • Provided information about merchandise, policies and sales to customers.
  • Greeted each and every customer warmly upon entrance to fitting room area.
  • Utilized loss prevention and merchandise protection standards to maintain store assets.
  • Delivered excellent customer service by setting and maintaining standards for sales floor and fitting rooms.
  • Helped decrease clothing theft by limiting number of items customers could try on in fitting rooms.
  • Performed daily sizing and reshelving tasks to keep clothing displays organized.
  • Processed returns by repackaging, tagging and restocking items.
  • Partnered with professionals to manage floor cleanliness and merchandising presentation.
  • Kept fitting rooms cleaned, organized, and well-maintained.
  • Placed tags on clothing items and assessed for damage before hanging on racks for return to sales floor.
  • Attended to customer service issues.
  • Tidied and cleaned fitting rooms to create welcoming and comfortable environment.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Folded and hung up clothing that customers had tried on but decided not to purchase.
  • Assisted customers in fitting rooms with garment selection, making recommendations on sizing and color.
  • Organized unwanted merchandise and restocked on racks and shelves.
  • Participated in ongoing training to enhance job skills and knowledge.

Final Coater

Shaw Industries
Cartersville
03.2018 - 09.2019
  • Inspect carpet
  • Test trail cuts of carpets
  • Repair carpet before it's sent out to customer
  • Prepare the carpet to be sent out to the customer.
  • Notified supervisors immediately if any problems arose during the coating process.
  • Performed routine maintenance on coating equipment, such as cleaning and lubrication.
  • Adjusted machine settings to maintain desired quality of coatings.
  • Tested samples for adherence to required standards using appropriate instruments.
  • Kept detailed records of all batches produced including material used and results achieved.
  • Loaded parts onto racks or conveyors for automated processing systems.
  • Recorded data from tests and inspections in logbooks or databases.
  • Ensured that all safety protocols were followed during coating processes.
  • Maintained a clean work area by disposing of waste materials properly.
  • Followed established manufacturing instructions precisely when preparing solutions for coating processes.
  • Inspected finished products for defects and conformance with specifications.
  • Loaded and unloaded rolls to keep coating machines operating at full capacity.
  • Matched paints to vehicle color specifications or original manufacturer colors.
  • Delivered work orders and clear instructions to painting team to prepare for each shift.

Operator

Walmart
Cartersville
03.2015 - 03.2018
  • Provides remarkable customer service
  • Ability to work under pressure
  • Promptly answer phone calls in a timely manner
  • Follow all safety and emergency rules and regulations.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Transferred calls to other departments as needed.
  • Maintained a professional demeanor while handling customer calls.
  • Answered incoming calls and directed them to the appropriate department or individual.
  • Ensured compliance with all applicable federal regulations pertaining to telephone operations.
  • Greeted callers and identified their needs quickly and accurately.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.

Cashier/Sales Associate

Cracker Barrel
Cartersville
11.2013 - 06.2015
  • Handle cash transactions
  • Clean windows
  • Stock register and retail
  • Answer phones.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed sales transactions to prevent long customer wait times.

Crew Member/Cook

Bojangles
Cartersville
06.2012 - 10.2013
  • Cook
  • Wrap biscuits
  • Drive thru
  • Handled cash transactions.
  • Followed health and safety regulations while handling food products.
  • Greeted customers warmly upon arrival and thanked them for their patronage upon departure.
  • Displayed knowledge of menu items by providing detailed descriptions when asked by customers.
  • Kept dining area clean at all times by wiping down tables after each use.
  • Adhered to company guidelines regarding portion control measures for all dishes served.
  • Ensured that all meals were prepared in a timely manner according to customer's preferences.
  • Prepared and cooked food items according to recipes and menu specifications.
  • Completed opening and closing duties including setting up necessary supplies for each shift.
  • Replenished condiments as needed during shifts to maintain supply levels.
  • Maintained a clean, organized workspace throughout the shift.
  • Performed cashier duties such as processing payments from customers using POS system.
  • Provided excellent customer service by taking orders accurately and efficiently.
  • Cleaned, stocked and restocked workstations with ingredients and supplies.
  • Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment.
  • Set up work stations prior to opening to minimize prep time.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Followed specific methods for food preparation and proper portioning.
  • Packaged and bagged cooked food and prepared items.
  • Kept items warm until sold using heat lamps.
  • Washed and cut ingredients for quick meal assembly.
  • Filled and served various beverages for customers.

Hostess

IHOP
Cartersville
05.2012 - 04.2013
  • Hosted guests to correct area
  • Maintained clean tables
  • Rolled silverware
  • Cleaned windows
  • Answered phones.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Provided excellent customer service by addressing customer needs promptly.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Greeted guests upon arrival and escorted them to their tables.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Ensured compliance with health and safety regulations at all times.
  • Accurately recorded customer information into reservation system.
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Provided menus to customers and answered questions regarding menu items.
  • Assisted servers in bussing tables when needed during busy periods.
  • Verified reservations and wait times with customers.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Maintained a clean and organized dining area.
  • Greeted customers and provided them with menus.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Answered phones promptly to record and confirm reservations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Took beverage orders and served drinks during peak meal times.

Education

Skills

  • Receptionist
  • Sales
  • Microsoft Excel
  • Organizational Skills
  • Microsoft Office
  • Inventory
  • Inventory control
  • Microsoft Word
  • Microsoft Outlook
  • Cashiering
  • Food Preparation
  • Cash Handling
  • Cleaning Experience
  • Host/Hostess
  • Retail Sales
  • Food Service
  • Busser
  • POS
  • Warehouse experience
  • Packaging
  • Order Picking
  • Order picker
  • Product Inspections
  • Material Sort
  • Quality Inspection
  • Warehouse Safety

Certification

Driver's License

Timeline

Packer

Yamaha Motor
03.2021 - Current

Fitting Room Associate

Walmart
11.2019 - 01.2021

Final Coater

Shaw Industries
03.2018 - 09.2019

Operator

Walmart
03.2015 - 03.2018

Cashier/Sales Associate

Cracker Barrel
11.2013 - 06.2015

Crew Member/Cook

Bojangles
06.2012 - 10.2013

Hostess

IHOP
05.2012 - 04.2013

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Jasmine Hicks