- Graphic Design
- Music
- Crafting and DIY Projects
- Drawing and Painting
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Interior Design
- Fashion
- Volunteering
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Road Trips
- Adventure Travel
Jasmine Hill
Bridgeport,CT
Summary
Detail-oriented professional with strong data organization, record-keeping, and advanced Microsoft Office skills. Experienced in processing and auditing data with accuracy and efficiency, supporting operational needs across departments.
Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Data Analyst I
Sperry Rail
Shelton, CT
01.2023 - Current
- Process and analyze computer generated test data from detector cars.
- Generate test data audits in accordance to company / client specification; assist in maintaining departmental procedures.
- Assist in other departmental requirements as needed.
- Conducted regular audits of data integrity, ensuring compliance with industry standards and protocols.
Call Center Customer Service Representative
LQ Digital
Shelton, CT
11.2017 - 10.2021
- Internet response representative responsible for customer inbound and outbound calls to assist with client services.
- Use scripts to guide conversations and provide positive customer experiences.
- Record information using LQ systems.
- Work with various clients and campaigns.
- Handled high-volume inbound calls of over 400 per day, providing exceptional customer service and support.
Data Entry Clerk
Rollease Acmeda
Stamford, CT
02.2016 - 11.2016
- Enter purchase orders into company database.
- Update purchase order data in Excel.
- Track shipments.
- Clerical Duties, filing, printing, scanning, order office supplies.
Order Entry Clerk
3PL World Wide
Milford, CT
01.2015 - 06.2016
- Accurately entered customer orders into company database while meeting tight deadlines.
- Retrieved customer orders from voice mail and entered into system.
- Updated customer mailing addresses in Excel.
- Maintained a high level of accuracy with data entry tasks to ensure customer satisfaction.
- Proficient in Microsoft Office Suite, including Excel, Word, and Outlook.
IT Help Desk Scheduler
St.Vincent's Hospital
Bridgeport, CT
01.2014 - 11.2014
- Managed IT Help Desk appointments within St. Vincent's Hospital and offsite.
HIM/Medical Records Clerk
Yale New Haven Hospital
New Haven, CT
03.2013 - 12.2013
- Retrieved requested medical records in a timely manner while maintaining confidentiality of protected health information.
- Scanned patient medical records into electronic health record system utilizing scanning software.
- Filed patients charts back into record keeping.
- Organized files alphabetically according to established protocols.
Education
High School Diploma -
Bullard Havens Technical High School
Bridgeport, CT06-2005
Skills
- Computer Knowledge
- Data entry
- Data Analysis
- Microsoft Excel
- Microsoft Word
- Outlook
- Accuracy and attention to detail
- Customer Service-oriented
- Ability to work well under pressure
- Independent worker
- Quick Learner
- Time management
- Document scanning
- Fast typing speed
- Filing
- Work prioritization
- Maintains confidentiality
- Verbal and written communication
- Attention to detail
Certification
- Certified Data Analyst I, Sperry Rail - 2023
Interests
Timeline
Data Analyst I
Sperry Rail
01.2023 - Current
Call Center Customer Service Representative
LQ Digital
11.2017 - 10.2021
Data Entry Clerk
Rollease Acmeda
02.2016 - 11.2016
Order Entry Clerk
3PL World Wide
01.2015 - 06.2016
IT Help Desk Scheduler
St.Vincent's Hospital
01.2014 - 11.2014
HIM/Medical Records Clerk
Yale New Haven Hospital
03.2013 - 12.2013
High School Diploma -
Bullard Havens Technical High School