Jasmine Hoglievina
Odessa,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Car Wash Team Lead
Driven Brands
02.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Responsible for handling cash.
- Create and review damage claims.
- Assess mechanical issues on site and perform maintenance as needed.
- Improved customer satisfaction by addressing and resolving complaints.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions.
Education
J.W Mitchell Highschool
Trinity, FL05.2025
Skills
- Customer Focus
- Coaching and Mentoring
- Workplace Safety
- Complaint resolution
- Problem-Solving
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Tagalog
Professional Working
Timeline
Car Wash Team Lead
Driven Brands
02.2022 - Current
J.W Mitchell Highschool