BRITNEY LEWIS
Washington,DC
Summary
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
17
17
years of professional experience
Work History
Team Member
Clean My Place
Washington, USA
01.2023 - 05.2024
- Supervise cleaning crew to provide services with green cleaning specialty for cleaning workspaces, common areas, offices, hallways, and bathrooms
- Kept records of daily tasks performed on job log sheets.
- Ensured compliance with state and federal laws pertaining to hazardous waste disposal methods and practices.
- Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
- Provided guidance and support to team members when needed or requested.
- Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
Administrative Assistant
HireQuest
Washington, USA
01.2018 - 05.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Processed invoices for payment using accounting software applications
- Compiled data from various sources into organized reports for review by management team
- Correspond with shipping companies about shipments and documents
- Interacted with customers by phone, email, or in-person to provide information to desired staff
- Maintain 300+ staff directory and company policy handbook to be current
- Facilitated orientation and onboarding of new employees
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Conducted research on various topics as requested by management
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff
- Answered questions from customers regarding products and services offered by the company.
Administrative Assistant
HHNA
El Paso, USA
01.2013 - 01.2017
Customer Service Specialist
Lord and Taylor
Washington, USA
01.2008 - 01.2012
Assistant Childcare Teacher
Dolly's Daycare
Washington, USA
01.2007 - 01.2011
Education
BS - Criminal Justice
Bethune-Cookman University
Daytona Beach, FL01.2013
Skills
- Interpersonal communication
- Strategic planning
- User Engagement
- Microsoft Office Suite
- Microsoft Troubleshoot and Support
- Team supervision
- Green cleaning
- Report compilation
- Scheduling meetings
- Data organization
- Employee onboarding
- Stakeholder management
- Technical support
- Sales support
Additional Employment
- Administrative Assistant, HHNA, El Paso, TX, 01/01/13, 01/01/17
- Customer Service Specialist, Lord and Taylor, Washington, DC, 01/01/08, 01/01/12
- Assistant Childcare Teacher, Dolly's Daycare, Washington, DC, 01/01/07, 01/01/11
Timeline
Team Member
Clean My Place
01.2023 - 05.2024
Administrative Assistant
HireQuest
01.2018 - 05.2024
Administrative Assistant
HHNA
01.2013 - 01.2017
Customer Service Specialist
Lord and Taylor
01.2008 - 01.2012
Assistant Childcare Teacher
Dolly's Daycare
01.2007 - 01.2011
BS - Criminal Justice
Bethune-Cookman University