Jasmine Hood
Greenwood,Indiana
Summary
Enthusiastic Personal Shopper known for achieving order accuracy, providing exceptional customer service, and fostering brand loyalty. Fast worker dedicated to delivering excellent service for in-store pick-up customers and home delivery. Proficient in utilizing technology tools such as mobile applications, scanners, and GPS to efficiently complete orders. Diligent Caregiver focused on offering optimal support to clients by providing personalized assistance and managing diverse medical conditions. Highly skilled in organizing medications, scheduling doctor appointments, and coordinating personal activities. Caring, organized, and friendly with excellent interpersonal skills. Compassionate Substitute Teacher with extensive knowledge of child development. Adept at closely working with students to maintain progression and effectively manage behavioral issues. Committed to following lesson plans while creating a fun learning environment. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, upholding high standards, and aligning efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Correctional Officer
Pendleton Juvenile Corrections Facility
01.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Observed behavior of residents individually and in groups.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
Substitute Teacher for Southport High School
Kelly Educational Services
05.2023 - 06.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Substitute Teacher
Eastridge Elementary School
01.2022 - 04.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Followed lesson plans designed by absent teachers.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Enforced school and class rules to maintain order in classroom.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Implemented classroom management techniques to maintain positive learning environment.
- Provided instruction for students in core subject areas.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
Personal Shopper
Walmart
06.2020 - 01.2022
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Loaded and unloaded orders at customer's homes or locations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
- Consulted with customers on food selections and custom order requests.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Maximized efficiency by scanning items quickly and completing as many as 100 orders per hour.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
In-Home Caregiver
Ordered By Court
01.2019 - 10.2020
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Trained new caregivers in agency policies and proper methods to meet clients' needs.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Administered medications to patients and remained vigilant for negative side effects.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Monitored progress and documented patient health status changes to keep care team updated.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Provided transportation and appointments management.
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Trained new caregivers in agency policies and proper methods to meet clients' needs
- Assisted with over 50 calls per day.
Cashier
TJX
01.2020 - 06.2020
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Completed inventory counts.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Greeted over [150] customers per day
Education
Behavioral Analysis - Behavioral Therapist
Purdue Global
2550 Northwestern Ave Unit 1100 West Lafayette, INHigh School Diploma -
Bloomington South High School
1965 S Walnut St, Bloomington, IN 4740105.2015
Core 40 -
Bloomington North High School
3901 N Kinser Pike Bloomington, IN 4740405.2015
Skills
- Sales proficiency
- Reliable and Responsible
- Adaptable and Flexible
- Goal Setting and Achievement
- Clear Communication
- Time Management
- CPR Certification
- Problem Identification
- First Aid Certification
- Team Collaboration
- Critical Thinking
- Independent Thinking
- First aid training
- Emergency response
- De-escalation techniques
- Inmate supervision
- Mental health awareness
- Policy enforcement
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Observation
- Surveillance
- Safety
- Security procedures
- Stress tolerance
- Relationship building and management
- Crisis management
- CCTV monitoring
- Crisis intervention training
- Central and pod control
- Suicide prevention
- Gang awareness
- File and record maintenance
- Inmate behavior modification tactics
- Ethical standards of conduct
- Non-violent intervention
- Strategic planning and organization
- Radio communication
- Perimeter control
- Contraband detection
- Incident prevention
- First aid and CPR certified
- Organizational skills
- Decision-making
- Problem-solving
- Written communication
- Excellent communication
- Incident reporting
- Multitasking
- Conflict resolution
- Time management
- Interpersonal communication
Contact
Greenwood, Indiana 46143
Education
3901 N Kinser Pike Bloomington , IN 47404,1965 S Walnut St, Bloomington, IN 47401 ,true,Indianapolis, IN
Timeline
Correctional Officer
Pendleton Juvenile Corrections Facility
01.2024 - Current
Substitute Teacher for Southport High School
Kelly Educational Services
05.2023 - 06.2023
Substitute Teacher
Eastridge Elementary School
01.2022 - 04.2023
Personal Shopper
Walmart
06.2020 - 01.2022
Cashier
TJX
01.2020 - 06.2020
In-Home Caregiver
Ordered By Court
01.2019 - 10.2020
High School Diploma -
Bloomington South High School
Core 40 -
Bloomington North High School
Behavioral Analysis - Behavioral Therapist
Purdue Global
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