JASMINE HOUSTON
Desoto,Texas
Summary
Graduate student with a Bachelor of Science in Business Management and currently pursuing a Master of Business Administration. Highly analytical team player with excellent multitasking abilities and a flexible approach to managing competing priorities. Enthusiastic to learn more about financial crimes compliance and risk management while building a solid career foundation in the financial industry. Adaptable and driven with strong work ethic and ability to thrive in team- based or individually motivated settings. Detail-oriented with strong organizational skills and excellent time management.
Overview
11
11
years of professional experience
Work History
President
NJ Asset Group
08.2022 - Current
- Reduced operational costs through strategic cost management initiatives
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Followed up on delinquent tenants and coordinated collection procedures
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Developed and implemented marketing strategies to increase occupancy rates
- Kept properties in compliance with local, state and federal regulations
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Pharmacy Coordinator
Southwest Doctors Management
02.2021 - 08.2022
- Engage in implementation and training initiatives for new pharmacies
- Maintain internal and external documentation to share best practices across all pharmacy partners
- Monitor workflow adherence of the pharmacies' staff
- Trouble shoot workflow issues to ensure highest level of patient care and provider satisfaction
- Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure
- Manages annual inventory preparation
- Manage intake sheet (google spreadsheet) of all new incoming patients
- Onboard new prescribers into system and act as liaison between the physician office and the pharmacy/patients
- Responsible for maintaining therapeutic interchange agreements for monitoring/audit purposes
- At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies
- Review all pharmacy processes and protocol to ensure practices are in accordance with Texas State Pharmacy Board laws
- Review and complete audits as per insurance requests
- Maintained compliance with state and federal drug laws
- Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores
- Managed inventory and reduced costs by negotiating prices with multiple generic pharmaceutical suppliers
- Performed paid claims reviews to report improper coordination of benefit billing practices
- Supervised subordinate professionals and technical pharmacy staff to monitor personnel performance
- Analyzed and summarized data to support and develop efficient workflow operations
- Developed and implemented initiatives to maintain pharmacy's continual readiness.
Home Care Coordinator
AIS Healthcare
03.2020 - 12.2020
- Responsible for providing patient access to the medication and therapies needed by contacting insurance companies and verifying the patient's health insurance eligibility, benefits, coverage/non-coverage information and initiation/extension of authorizations
- Ordered all pharmacy supplies and kept check on inventory levels
- Developed policies and procedures for effective pharmacy management
- Conduct comprehensive benefit investigation for new patient referrals
- Evaluate pharmacy benefit plans and medical benefit plans
- Regularly communicate the status of the intake process to other departments, including Nursing, Pharmacy and Sales
- Document in the patient's clinical record progress notes, all requests, and conversations for the purposes of seamless coordination of care
- Provide leadership, oversight, and technical guidance to associates, and assist to resolve difficult cases
- Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Pharmacy Coordinator
Southwest Doctors Management
03.2018 - 02.2020
- Developed and implemented initiatives to maintain pharmacy's continual readiness
- Effectively prioritized tasks and organized workflow to increase efficiency
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Analyzed and summarized data to support and develop efficient workflow operations
Lead Pharmacy Technician Millton
Pharmacy
06.2016 - 02.2018
- Adhered to pharmacy laws and code of ethics
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews
- Supervised and coached team of pharmacy technicians and trainees
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients
- Hand counted controlled medications, measured liquids, and reconstituted antibiotics
- Helped achieve pharmacy business objectives by increasing sales and gross margins by 30%
- Manage the daily operations of the department to ensure high quality customer care that meets or exceeds processing center service level guarantees
- Interact, collaborate, and support Medoc/Miltonʼs commitments to members and physicians by creating a strong interface between processing center operations and fulfillment center pharmacy operations
- Serve as a department representative to the company and external entities by participation in intra-company initiatives, working with other departments to implement processes and changes and resolve issues
- Review key processes on a continuous improvement basis and develop strategies to achieve world class status in operational effectiveness and member experience while ensuring compliance and adherence to all regulatory guidelines
- Provided and presented routine analytical projections of refills due using excel and powerpoint
- Organized, analyzed, and prepared pharmacy refill data reports
- Drove team performance through effective training, coaching and motivation of line employees.
Pharmacy Technician
Prime Therapeutics
05.2013 - 05.2016
- Investigate inventory for backorder and/or discontinued drugs in RxExpress and create spreadsheets to place orders through vendors
- Ordered diabetic supplies not housed within the facility from a third-party vendor and shipped directly to member
- Transmitted daily bulk orders to maintain inventory levels
- Prepared prescription transfers to other pharmacies
- Interpreted and processed medication orders under supervision of pharmacist
- Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
Kroger
04.2012 - 04.2013
- Prepared prescription transfers to other pharmacies
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
- Managed medication stocks, including conducting counts, labeling products, and maintaining controls
- Checked medications for content, accuracy and completeness of all drug packaging and labeling
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions via fax, phone, and drive-thru
- Efficiently processed cash register transactions for new and refilled prescription orders
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
- Communicated with insurance companies for billing purposes
- Prepared prescription labels, promoting accuracy in medication administration and dosing
- Transmitted claims to insurance companies for payment and reconciled EOBs
Education
MBA -
Western Governors University Salt
Lake City, UT10.2023
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT11.2021
Skills
- Account Management
- Business Development
- Financial Management
- Business Administration
- Creating and Delivering Presentations
- Operations Management
- Adaptable and Flexible
- Quality Assurance and Control
- Problem-Solving Skills
- Pharmacy Records Management
- Decision-Making
- Attention to Detail
- Multitasking Abilities
- Training and Development
- Excellent Communication
- MS Office
Timeline
President
NJ Asset Group
08.2022 - Current
Pharmacy Coordinator
Southwest Doctors Management
02.2021 - 08.2022
Home Care Coordinator
AIS Healthcare
03.2020 - 12.2020
Pharmacy Coordinator
Southwest Doctors Management
03.2018 - 02.2020
Lead Pharmacy Technician Millton
Pharmacy
06.2016 - 02.2018
Pharmacy Technician
Prime Therapeutics
05.2013 - 05.2016
Pharmacy Technician
Kroger
04.2012 - 04.2013
MBA -
Western Governors University Salt
Bachelor of Science - Business Management
Western Governors University
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