JASMINE HUFFMAN

• Anticipated Surgeons needs and handed instruments and supplies to Surgeons during procedures
• Gathered and set up equipment and supplies and arrange instruments according to Surgeon's preferences or instructions
• Perform pre-surgery and post-surgery sponge, instrument, and needle count
• Create safe operating environment for procedures
• Develop training initiatives on new equipment and procedures to promote highest patient care standards.
• Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
• Reduced surgery time by effectively anticipating surgeon''s needs and providing timely assistance.
• Expanded knowledge of surgical procedures through continuous professional development, staying current with industry advancements.
• Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within the department.
• Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
• Maintained high infection control standards.
• Collected, prepared and disposed of medical specimens.
• Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
• Maintained specialty equipment, implant, and instrumentation inventories.
• Positioned patients and set up drapes to create comfortable surgical environment for patients.
• Reduced infection risks and protected patients by maintaining sterile fields during procedures.
• Handled and prepared specimens for laboratory analysis to provide surgeons with relevant information.

Offered strong customer service skills, keeping customers satisfied

• Answered central telephone system and directed calls accordingly
• Managed multiple task and met time-sensitive deadlines.
• Streamlined office operations by managing efficient scheduling and appointment coordination.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Supported administrative staff with accurate data entry, filing, and document management tasks.
• Consistently met deadlines for report submissions, contributing to overall team efficiency and productivity levels.
• Confirmed appointments, communicated with clients, and updated client records.
• Reduced errors in patient data entry with thorough verification processes and attention to detail.
• Completed intake assessment forms and filed clients' charts.
• Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
• Collaborated with healthcare professionals to ensure patients received appropriate services and resources.

• Verified patient's insurance
• Maintained clean receptionist area to promote positive, professional environments for clients
• Provided clerical support to company by copying, filing, and faxing documents
• Provided customer service
• Accept forms of payment.
• Streamlined front office operations by effectively managing appointments and maintaining up-to-date patient records.
• Increased efficiency through proficient use of office software, including word processing and spreadsheet applications.
• Assisted management with administrative tasks such as data entry, filing, and report generation as required.
• Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
• Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Provided clerical support, addressing routine, and special requirements.

• Provided customer service
• Input and file data
• Verified patient's insurance.
• Streamlined office operations by managing efficient scheduling and appointment coordination.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Maintained a welcoming environment for visitors with a clean, organized reception area.
• Managed inventory levels for office supplies, placing orders when necessary to avoid shortages or delays.
• Updated company database regularly, ensuring accurate contact information was available for internal use and external communications efforts.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered central telephone system and directed calls accordingly.
• Handled cash transactions and maintained sales and payments records accurately.
• Maintained confidentiality of information regarding clients and company.

• Streamlined billing processes by implementing efficient coding practices, resulting in reduced errors and improved revenue generation.
• Increased accuracy in medical claims submissions by conducting thorough reviews of patient records and insurance information.
• Enhanced compliance with industry regulations by staying up-to-date on changes to medical billing and coding guidelines.
• Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
• Assisted patients with understanding their insurance coverage and financial responsibilities, fostering positive relationships and trust between the practice and its clients.
• Provided support to administrative staff by ensuring proper handling of sensitive patient data according to HIPAA regulations.
• Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.
• Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.