Jasmine Huggins
Atlanta,GA
Summary
Dynamic Security Officer with a proven track record at Allied Universal Security Services, excelling in conflict resolution and incident reporting. Adept at maintaining a safe environment through proactive threat analysis and exceptional customer service, ensuring a welcoming atmosphere while effectively managing emergency situations. Strong work ethic and attention to detail drive success in high-pressure settings.
Overview
2026
2026
years of professional experience
Work History
Security Officer
Allied Universal Security Services
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
Unifi
03.2024 - 03.2025
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
Sales Associate
Arise
03.2021 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
- Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
- Resolved customer inquiries and complaints from multiple channels with moderate supervision.
- Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
- Established rapport with customers through active listening skills, empathy, and understanding of their needs or concerns.
- Maintained a high level of confidentiality, protecting sensitive customer information while adhering to all data security protocols.
Dispatcher
LogistiCare
03.2022 - 03.2023
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Claims Adjuster
Iqor
03.2020 - 03.2022
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Achieved cost savings through successful subrogation efforts, recovering funds from responsible parties in various claims scenarios.
Dietary Aide
Jonesboro Nursing And Rehabilitation Center
03.2020 - 03.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Lost job due to corona virus
Sales Associate
PINK Victoria Secret
03.2017 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Server
Texas Roadhouse Restaurant
01.2015 - 06.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Certificate - Medical Assistance
Central Career School
High School Diploma -
Sayerville War Memorial High School
Parlin, NJ06.2015
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Conflict de-escalation
- Visitor tracking
- Conflict resolution techniques
- Wor
- Customer service
- Professionalism and ethics
- Quotes and sales
- Customer follow-up
- Client relations
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Professional appearance
- Cleanliness standards
- Food running
- Time management
- Problem-solving
- Cleaning and sanitizing
- Patient communication
- Team collaboration
- Verbal communication
- Food handling safety
- Detail-oriented
- Sanitation practices
- Relationship building
- Flexible schedule
- Patience and empathy
- Reliability
- Following directions
- Critical thinking
- Dependability
- Maintaining safe environment
- Attention to detail
- Childcare
- Active listening
- Adaptability and resilience
- Conflict resolution
- Child supervision
Timeline
Security Officer
Unifi
03.2024 - 03.2025
Dispatcher
LogistiCare
03.2022 - 03.2023
Sales Associate
Arise
03.2021 - 04.2023
Claims Adjuster
Iqor
03.2020 - 03.2022
Dietary Aide
Jonesboro Nursing And Rehabilitation Center
03.2020 - 03.2020
Sales Associate
PINK Victoria Secret
03.2017 - 03.2019
Server
Texas Roadhouse Restaurant
01.2015 - 06.2017
Security Officer
Allied Universal Security Services
Certificate - Medical Assistance
Central Career School
High School Diploma -
Sayerville War Memorial High School
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