JASMINE HUGHES
Cazadero,CA
Summary
Developed leadership and team management skills in fast-paced sales environment, excelling in driving performance and meeting targets. Skilled in strategic planning and customer relationship management, ensuring client satisfaction and business growth.
Overview
6
6
years of professional experience
Work History
Physical Therapy Aide
Vibrant Care Rehabilitation
06.2024 - 01.2025
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Improved patient mobility using therapeutic exercises under instruction of physical therapist.
- Selected modalities tailored to patient needs such as hot packs, cold packs, and electrical stimulation.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
- Communicated with physicians to provide updates on patient care.
- Maintained supply inventory by placing orders when supplies ran low.
Sales Lead
Purple
08.2023 - 06.2024
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Barista
Gold Coast Coffee & Bakery
09.2022 - 08.2023
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
- Maintained store professionalism by cleaning and sanitizing work areas daily.
Team Lead/ Cashier
Swirl
08.2018 - 08.2022
- Fostered a team-focused environment at Swirl, boosting productivity and morale
- Provided continuous mentorship to new cashiers, fostering skill development and confidence
- Guided team members to exceed service goals through hands-on coaching
- Implemented customer feedback to improve service quality
Education
No Degree -
College of Marin
05.2022
High School Diploma -
Sir Francis Drake High School
06.2020
Skills
- Customer service
- POS system
- Clinical and administrative support
- Detail-oriented
- Insurance authorizations
- Maintaining filing systems
- Maintaining and cleaning equipment
- CPR/AED certified
Timeline
Physical Therapy Aide
Vibrant Care Rehabilitation
06.2024 - 01.2025
Sales Lead
Purple
08.2023 - 06.2024
Barista
Gold Coast Coffee & Bakery
09.2022 - 08.2023
Team Lead/ Cashier
Swirl
08.2018 - 08.2022
High School Diploma -
Sir Francis Drake High School
No Degree -
College of Marin
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