Jasmine Jabir

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
• Developed strategic relationships with existing customers by learning preferences and managing regular communications.
• Used CRM software to maintain detailed contact logs and account records.
• Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
• Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
• Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
• Set up new accounts, established customer credit and set up payment methods.
• Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Built relationships with customers and community to promote long term business growth.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Selected correct products based on customer needs, product specifications and applicable regulations.

• Lead, plan, delegates and anticipates priorities and projects for entire team including co leadership. I.E visuals, sales events, price changes, RTV etc.
• Creates schedules while coverage and payroll guidance are being both upheld.
• Up to date on any ongoing training and trends.
• Ensures all hygiene protocols are followed.
• Collaborates with store manager to drive metrics and sales.
• Actively reaches out to other stores for any questions, concerns or general guidance.
• Partners with our LP to deter theft.
• Coaches associates for better guest interaction and loyalty enrollment opportunities.
• Ensure all guests are getting greeted and helped right away.
• Diffuse and handle client issues.
• Up to date on policies and procedures.
• Top store in district when opened in August.
• In both sales and enrollment.

Worked directly with store manager

Open and closing capabilities

Cash handling including vault access, deposits, and change orders

Plan daily sheets for store

Receives calls from associates for call ins, or scheduling errors, while also overseeing quality store coverage

Up to date on different store policy and procedures

Actively solicits credit and enrollment opportunities

Reviews store sales numbers and trend with store management and collaborates on increasing numbers.

General store involvement with associates, day to day operations.

Handled ship from store orders to customers

Handle any difficult customer situations

• Work with customers to get the most effective solution
• Provide detailed knowledge on our products and services
• Establish unique connections
• Sale from the register bay and enroll customers in rewards programs
• Contribute to overall store's impeccable appearance
• Replenish shelves as merchandise sells.

• Create an inventing, friendly environment
• Actively sell product
• Build and maintain in depth relationships with customers
• Stay informed on all new product knowledge and trends
• Detail clean and up keep department to excellent standards
• Replenish as needed and update planogram sets
• Coach associates to better serve customers and sale goals
• Put away new freight in timely manner.

• Greet and direct customers in a courteous manner
• Aware of new and popular product releases
• Anticipate customer needs by asking relevant questions
• Up to date with display and merchandise presentations
• Fully stock department and take care of weekly trucks
• Order out of stock items and control inventory issues
• Prioritize cleanliness and overall appearance.