Jasmine Jackson
Lafayette,LA
Summary
Driven Certified Nursing Assistant with proven expertise in patient care, vital signs monitoring, and compassionate support, honed at Pace of Lafayette and Cornerstone at the Ranch Bethany Rehabilitation. Excelled in team leadership and customer service, enhancing patient satisfaction and engagement. Skilled in HIPAA compliance and dementia care, consistently ensuring safety and dignity in patient interactions.
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Motivated Cashier Team Lead with 9 years of experience training and encouraging new hires in busy retail locations. Proficient in break scheduling and task delegation. Comfortable handling customer-oriented or employee-instigated issues using soothing nature that prevents escalation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Pace of Lafayette
01.2021 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Cornerstone at the Ranch Bethany Rehabilitation
07.2020 - 12.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cashier Team Lead
McDonald's
06.2011 - 06.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science - Nursing Assistant
Infinity College
Lafayette, LA06.2020
High School Diploma -
Acadiana High School
Scott, LA05.2015
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Collecting vital signs
- Bathing Assistance
- Compassionate
- Alzheimer's and Dementia Care
- Bedside manner
- Vital signs monitoring
- Dressing assistance
- Feeding Assistance
- Mobility Assistance
- Dementia and Alzheimer's knowledge
- Customer Service
- Team Leadership
- Positive Attitude
- Flexible Schedule
- Team Management
- Cash Register Operation
- Store Opening and Closing
- Cashier training
- Money Handling
- Product restocking
- Heavy Lifting
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- First Aid Certification - American Red Cross or American Heart Association.
Timeline
Certified Nursing Assistant
Pace of Lafayette
01.2021 - Current
Certified Nursing Assistant
Cornerstone at the Ranch Bethany Rehabilitation
07.2020 - 12.2021
Cashier Team Lead
McDonald's
06.2011 - 06.2020
Associate of Science - Nursing Assistant
Infinity College
High School Diploma -
Acadiana High School