Jasmine Jackson
Houston,TX
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in desired position roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon Warehouse
12.2023 - Current
- Prepared items in warehouse for dispatch.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Assisted in reducing product damage by properly handling and storing materials.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Completed regular cycle counts to maintain accurate inventory records.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Package Handler
UPS
08.2023 - 12.2023
- Ensured safe packing for transportation of goods.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
Crew Member
McDonald's
06.2022 - 09.2022
- Cultivated an environment dedicated to customer satisfaction.
- Provide fast, efficient service to customers
- Prepare and serve food in accordance with safety standards
- Maintain high standards of cleanliness and hygiene in all areas
- Work collaboratively with team members to achieve service goals
Host
Pluckers Wing Bar
07.2021 - 02.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High school diploma -
Lamar High School
Houston, TXSkills
- Writing Skills
- Customer service
- Busser
- Host/Hostess
- Organizational Skills
- Restaurant Experience
- Babysitting
- Cashiering
- Sales
- Serving Experience
- Childcare
- Classroom Management
- Attention to detail
- Packaging and labeling
- Problem-solving
- Shipping and receiving
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Data entry
- Time management
- Basic math
- Microsoft Excel
- Multitasking and organization
Certification
- Food Handler Certification, N/a
- TABC Certified, N/a
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Warehouse Associate
Amazon Warehouse
12.2023 - Current
Package Handler
UPS
08.2023 - 12.2023
Crew Member
McDonald's
06.2022 - 09.2022
Host
Pluckers Wing Bar
07.2021 - 02.2022
High school diploma -
Lamar High School