Jasmine Jackson
Aspire Behavioral Services
Las Vegas,NV
11
years of professional experience
Credentialing, Contracting, and Revenue Cycle Management professional with healthcare operations experience supporting behavioral health, therapy, and multidisciplinary medical practices. Expertise in provider credentialing, payor contracting, insurance authorizations, benefits verification, compliance, and practice operations. Proven track record of improving operational efficiency, maintaining regulatory compliance, and building strong relationships with payors, providers, and clinical teams. Experienced in multi-state credentialing, provider enrollment, and revenue cycle optimization.
Work History
Contracting & Credentialing Specialist – Contract
3 Months- Manage provider enrollment, credentialing, and re-credentialing activities with commercial and government payors.
- Prepare and submit contracting applications and supporting documentation for new provider and organizational enrollments.
- Serve as liaison between payors and leadership teams to facilitate contract execution and credentialing approvals.
- Track application status, follow up on outstanding items, and maintain accurate credentialing records.
- Support network expansion efforts through timely completion of provider contracting initiatives.
Credentialing & Authorizations Specialist
10 Months- Manage provider credentialing and re-credentialing with commercial insurance plans and Medicaid payors.
- Submit, track, and maintain insurance authorizations to ensure uninterrupted patient services.
- Conduct insurance eligibility and benefits verifications, ensuring accurate coverage information prior to service delivery.
- Coordinate with providers, clinical teams, and insurance representatives to resolve credentialing and authorization issues.
- Maintain provider records and compliance documentation in accordance with payor and organizational requirements.
- Monitor authorization expirations and credentialing renewals to support revenue cycle continuity.
Credentialing Manager – Contract
1 Year 8 Months- Managed credentialing workflows for 30+ providers, ensuring 100% on-time renewals and NCQA compliance.
- Maintained credentialing database and streamlined onboarding processes, reducing credentialing lag time by 15%.
- Liaised with payors, licensing boards, and internal departments to coordinate complete and compliant submissions.
- Developed SOPs and credentialing policies to improve consistency and operational efficiency.
- Cross-trained team members to improve process continuity and reduce workflow bottlenecks.
Authorizations Associate
2 Years 2 Months- Submitted and followed up on insurance authorizations across ABA services, reducing claim denial rates by 20%.
- Verified benefits and coordinated with payors, BCBAs, and providers to support seamless care delivery.
- Maintained accurate documentation in Salesforce and Central Reach.
- Supported demographic updates, post-claim denials, and management of multiple concurrent cases.
Front & Back Office Manager
8 Years 4 Months- Led day-to-day operations for a multidisciplinary clinic providing Speech, Occupational Therapy, Physical Therapy, and ABA services.
- Supervised a 35-person team and managed scheduling, credentialing, payroll, recruiting, and staff training.
- Oversaw full revenue cycle management, including claims, billing, denials, and appeals, achieving a 95% clean claim rate.
- Improved clinic efficiency and patient satisfaction through process optimization initiatives.
- Negotiated payor contracts and letters of intent, supporting organizational growth and service expansion.
Education
Bachelor of Science (B.S.) - Business Administration
Associate of Arts (A.A.) - Tourism, Convention & Event Planning
Skills
Provider Credentialing & Re-credentialing
Payor Contracting & Enrollment
Insurance Authorizations
Insurance Verification & Benefits Investigation
Revenue Cycle Management
NCQA Compliance
Provider Onboarding
Claims & Denial Management
Practice Operations
Team Leadership & Development
Process Improvement
Multi-Site Coordination
Staff Training
EMR Systems (Central Reach
Practice Perfect
Salesforce
Motivity)
Timeline
Contracting & Credentialing Specialist – Contract
Adaptive Minds ABA
03.2026 - CurrentRead More
Credentialing & Authorizations Specialist
Aspire Behavioral Services
08.2025 - CurrentRead More
Credentialing Manager – Contract
Let’s Talk! Therapy Center
06.2024 - 02.2026Read More
Authorizations Associate
Cortica Behavioral Health
06.2023 - 08.2025Read More
Front & Back Office Manager
Let’s Talk! Therapy Center
01.2015 - 05.2023Read More
Nevada State College
Bachelor of Science (B.S.) from Business Administration
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College of Southern Nevada
Associate of Arts (A.A.) from Tourism, Convention & Event Planning
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