Jasmine Jagannath
St. Petersburg
Summary
Reliable and outgoing, with hands-on experience as a cashier, hostess, and front desk medical receptionist. Comfortable with working in fast-paced environments and helping patients/customers with all needs. Skilled in multitasking, problem-solving, and ensuring a positive customer experience. Looking to apply my communication skills and adaptability to a results-driven sales environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
Titan Medical Center
Saint Petersburg
06.2025 - Current
- Managed a high volume of incoming calls, addressing inquiries, and providing great customer service to patients.
- Coordinated appointment reminders for patients via phone calls, texts, and emails.
- Provided administrative support to medical staff, assisting with various tasks as needed.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
- Received and routed laboratory results to the correct staff members.
- Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
- Prepared and maintained accurate medical charts for each patient visit.
CASHIER/ CUSTOMER SERVICE
Craft Cafe
Saint Petersburg
08.2020 - 06.2021
- Maintained expectations of service to guests.
- Managed time efficiently, and provided support to coworkers to ensure that standards and food safety restaurant guidelines are met.
CASHIER
Normans Liquors
Saint Petersburg
06.2018 - 10.2020
- Worked a flexible schedule and extra shifts to meet business needs.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels and restocked shelves as needed during shifts.
- Provided friendly and professional service, enhancing customer satisfaction levels.
HOSTESS
Tropez St. Pete
Saint Petersburg
12.2019 - 06.2020
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Health Promotion
University of Central Florida
Orlando, FL05.2025
Skills
- Customer service
- Time management
- Critical thinking
- Adaptability
- Patience and empathy
- Organized and efficient
- Work ethic and integrity
- Communication (written and verbal)
- Computer: Windows and Mac, Microsoft word, Google drive and Powerpoint
Certification
- CITI (Collaborative Institutional Training Initiative) Certification for Biomedical Responsible Conduct of Research, certification represents that I have been properly trained in doing research and collecting/analyzing data involving human subjects- February 17, 2025
- CITI (Collaborative Institutional Training Initiative) Certification for Human Subjects Research/Behavioral Research Investigators and Key Personnel, certification represents that I have been properly trained in doing research and collecting/analyzing data involving human subjects- February 23, 2023
- NCCER (National Center for Construction Education) Certification, certification that demonstrates a construction professionals’ knowledge and skills in a specific craft area, ensuring a competent and safe workforce- 2019
Timeline
Front Desk Medical Receptionist
Titan Medical Center
06.2025 - Current
CASHIER/ CUSTOMER SERVICE
Craft Cafe
08.2020 - 06.2021
HOSTESS
Tropez St. Pete
12.2019 - 06.2020
CASHIER
Normans Liquors
06.2018 - 10.2020
Bachelor of Science - Health Promotion
University of Central Florida
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