Dynamic and results-driven professional with extensive experience at the Cook County Sheriff Department, excelling in conflict resolution and safety enforcement. Proven ability to manage high-risk situations, significantly reducing contraband incidents through vigilant monitoring and effective search techniques. Committed to fostering a secure environment while training new staff on best practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cook County Investigator
Cook County Sheriff Department Of Corrections
11.2019 - Current
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Conducted routine and emergency head counts.
Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Fueling Agent
Swissport Fueling
08.2018 - 11.2019
Collaborated with airline staff and ground crew to ensure seamless communication during fueling operations.
Promoted a positive team culture within the department by consistently demonstrating professionalism, collaboration, and commitment to excellence in all aspects of work.
Supported environmental sustainability efforts by adhering to industry best practices for reducing emissions during refueling operations.
Continuously monitored supply levels, effectively managing inventory for optimal availability and cost control.
Contributed to on-time departures by promptly refueling aircraft according to schedules.
Garnishment Clerk
Blittandgaines
08.2017 - 08.2018
Collaborated effectively across multiple departments within the organization to ensure streamlined operations during high-volume periods.
Safeguarded sensitive personal information while handling cases involving employee wages, ensuring strict adherence to privacy regulations.
Promoted accuracy throughout the department by consistently double-checking fellow team members'' work when necessary.
Maintained comprehensive records of garnishment actions taken, allowing accurate tracking of case progress over time.
Garnishment Specialist
Blatt Hasenmiller Leibsker & Moore
06.2015 - 08.2017
Developed strong working relationships with attorneys, court personnel, and clients through consistent communication and professionalism.
Reduced errors in garnishment calculations by meticulously verifying figures and cross-referencing with applicable laws.
Maximized data accuracy within the company''s system through diligent entry of all relevant information from received documentation.
Promoted accuracy throughout the department by consistently double-checking fellow team members'' work when necessary.
Contributed to a positive work environment by actively participating in team meetings, offering suggestions for improvement when necessary.
Increased overall department effectiveness with thorough training sessions for new hires on proper procedure and techniques relating to wage garnishments.
Education
Associate of Arts - Criminal Justice
Moraine Valley Community College
08-2017
Associate of Arts - Liberal Arts
Moraine Valley Community College
Palos Hills, IL
08-2017
Skills
De-escalation techniques
Conflict resolution skills
Emergency response
First aid training
Mental health awareness
Policy enforcement
Search and seizure procedures
Self-defense tactics
Safety and security enforcement
Observation
Inmate supervision
Correctional facility procedures
Inmate monitoring
Restraint techniques
Certification
Crisis Intervention Team (CIT) Training Certificate - CIT International.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cook County Investigator
Cook County Sheriff Department Of Corrections
11.2019 - Current
Fueling Agent
Swissport Fueling
08.2018 - 11.2019
Garnishment Clerk
Blittandgaines
08.2017 - 08.2018
Garnishment Specialist
Blatt Hasenmiller Leibsker & Moore
06.2015 - 08.2017
Associate of Arts - Criminal Justice
Moraine Valley Community College
Associate of Arts - Liberal Arts
Moraine Valley Community College
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