Jasmine Jenkins
Dacula,Georgia
Summary
I am Actively seeking to maintain a full-time position in a Reputable Hospital by doing Environmental Services. I am a Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. I have Excellent Communications Skills and high cleanliness standards. I offer extensive knowledge of hospital cleaning practices and am skillful in cleaning hazardous waste and biohazard sites along with standard facility areas. Hardworking individual possessing strong attention to detail and exceptional team-building skills.
I have an appreciation and understanding between the relationship between client and company needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CNA
Attending To Your Home Care
02.2019 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
House Keeper
Cross Land Economy Studios
02.2017 - 02.2019
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Click List
Kroger
01.2016 - 02.2017
- Served as a mentor for new teachers, providing guidance on effective teaching strategies and classroom management techniques.
- Enhanced student comprehension by utilizing various teaching methods tailored to individual learning styles.
- Assisted struggling students by providing personalized tutoring sessions outside of regular class hours.
- Boosted student participation by incorporating interactive activities and group projects in lesson plans.
Customer Service Sales Representative
LiveOps
03.2015 - 01.2016
- Provided Excellent Customer Service for various companies which included, HARP, and MetLife etc.
- I made sales and ensured customer satisfaction by providing one call resolution and avoiding callbacks or escalated calls
- I Identify and resolve root cause of customer issues and resolve them immediately
- Utilized Liveops software for accurate record-keeping and easy access to pertinent client information during calls.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Deli Clerk
Kroger
02.2014 - 03.2015
- Greeted customers at counter to fulfill requests and answer questions for both the Deli and Bakery.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Cooked, cleaned, Made Sandwiches and Distributed Cakes, Cookies, and Donuts etc
- I trained new Team Members to learn all aspects of a Deli Clerk and Bakery needs through Excellent Customer Service
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Environmental Services
Edward White Hospital
01.2011 - 02.2014
- Provide exceptional cleanliness to assigned work areas by sanitary and aseptic means.
- Provided exceptional customer service to patients, visitors, and staff while performing routine duties as an Environmental Services Assistant.
- Conducted regular quality inspections to ensure adherence to established environmental services standards and protocols.
- Contributed to overall hospital accreditation success through diligent adherence to environmental services standards set forth by regulatory agencies.
- Promoted adherence to regulatory requirements by staying current on evolving industry standards for environmental services housekeeping best practices.
- Collaborated with environmental services staff to ensure proper cleaning, disinfection, and sterilization of patient care areas and equipment.
- Achieved high levels of patient satisfaction through consistent delivery of superior environmental services.
Education
Associate of Science - Certified Nursing Assistant
Woodruff Medical And Training Testing School
Tucker05.2018
GED -
Gwinnett Technical College
Lawrenceville, GA05.2012
GED -
Lakewood High School
St. Petersburg, FL 05.2011
Certification
- CNA - Certified Nurse Assistant
Timeline
CNA
Attending To Your Home Care
02.2019 - Current
House Keeper
Cross Land Economy Studios
02.2017 - 02.2019
Click List
Kroger
01.2016 - 02.2017
Customer Service Sales Representative
LiveOps
03.2015 - 01.2016
Deli Clerk
Kroger
02.2014 - 03.2015
Environmental Services
Edward White Hospital
01.2011 - 02.2014
Associate of Science - Certified Nursing Assistant
Woodruff Medical And Training Testing School
GED -
Gwinnett Technical College
GED -
Lakewood High School