Proven track record in enhancing customer satisfaction and retention at Concentrix through expert complaint handling and CRM software proficiency. A collaborative team player known for creative issue resolution and maintaining professionalism under pressure, I consistently deliver positive outcomes, achieving high customer feedback scores. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
resolve issues with positive attitude.
show empathy to the issue at hand.