Jasmine Johnson

Assisted with Medent and Epic systems while adhering to OSHA and HIPAA standards. Collected and updated patient information, completed visit notes, and performed lower extremity x-rays. Created physician orders, prepared injections, and assisted with wound care, including wound vac removal and bandage changes. Supported office procedures, sterilized instruments, and adapted to the transition from private practice to WellSpan Health System.

Assisted with patient intake using eClinicalWorks system by verifying insurance and updating patient information. Managed clinic opening and closing procedures, addressing high-volume calls, and scheduling or rescheduling appointments. Coordinated referrals, Prior authorizations and maintained communication with pharmaceutical representatives.

Handled high-volume sales outreach, managed inbound and outbound phone calls, and completed accurate data entry to support customer accounts and daily operations.

Supported patients by assisting with daily living activities and monitored vital signs, including blood glucose checks. Adhered to PPE protocols and aided clinical staff with IV and catheter removal as instructed. Maintained precise documentation and swiftly addressed patient needs to ensure safety and comfort in a critical care setting.

Oversaw patient check-out operations utilizing the Medent scheduling system, showcasing strong active listening and conflict resolution abilities. Managed high-volume incoming calls to schedule and reschedule appointments, adapting to changes during the MD's medical leave.

Operated POS systems efficiently while learning new menu and drink items. Supported cash handling with precision. Assisted in hosting, serving, bartending, and food running for seamless front-of-house operations.

Facilitated rapid handling and sorting of packages, consistently managing loads exceeding 80 lbs to optimize workflow.

Assisted with food preparation and safety tasks. Conducted inventory counts and supported opening and closing procedures. Provided customer service, resolved conflicts, and aided in interviewing new hires. Supported team scheduling and participated in secure bank deposits.

Assisted with store operations during subway repairs and COVID-19 closures. Managed shelf stocking and operated the front register. Verified customer IDs for restricted purchases and supported pharmacy tasks as needed.