I'm a flexible highly-motivated employee ready to take on new challenges and contribute to team success. Experienced Healthcare Worker with a background in diverse healthcare settings. Strong suits include patient care, medical terminology knowledge, empathy, and strong communication skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Food Service Worker
Morrison Healthcare
Valhalla, NY
03.2023 - Current
Served meals to customers in a friendly and courteous manner.
Delivered food orders promptly and accurately to guests tables.
Prepared beverages such as coffee, tea, soda..
Replenished condiments at customer tables as needed.
Responded promptly to customer inquiries regarding menu items or special requests.
Operated dishwashing machines safely and efficiently.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Performed variety of duties related to food service.
Maintained order and cleanliness of work areas to conform with health codes.
Patient Dining Associate
TemPositions
Valhalla, NY
05.2022 - 03.2023
Greeted customers and provided them with menus.
Provided accurate information about menu items, specials, and pricing.
Took orders from customers and relayed them to kitchen staff for preparation.
Served meals to customers in a timely manner.
Delivered drinks and refills as needed during meals.
Restocked condiments, silverware, napkins, plates, cups. as needed.
Maintained cleanliness of dining area by wiping down tables between seating changes.
Performed opening duties such as stocking supplies and preparing beverage stations for service hours.
Worked collaboratively with other members of the waitstaff team to provide exceptional service.
Caregiver
N/A
Yonkers, NY
09.2018 - 09.2021
I provided companionship for my mother by engaging in conversation and other activities.
Assisted with activities of daily living such as bathing, dressing and grooming.
Transported my mother to doctor appointments and other errands using wheelchair.
Provided emotional support.
Maintained accurate records of service condition, changes in condition, medications admininstered.
Package Handler
FedEx
Yonkers, NY
11.2017 - 09.2020
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Organized packages according to type, size, destination, and other specifications.
Stacked boxes onto pallets in an efficient manner.
Collaborated with team members on tasks such as sorting mail into designated bins.
Assisted in training new employees on package handling processes.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Sorted packages to appropriate slide, line or belt for final distribution.
Resolved conveyor system issues by clearing jams and blockages.
Loaded completed orders on pallets according to delivery numbers.
Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
Worked flexible hours, including weekends and holidays, to meet business needs.
Attendant
Kids Kingdom
Brooklyn, NY
07.2007 - 04.2012
Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
Greeted parents and children upon arrival to the daycare facility.
Assisted with meal preparation and clean up for breakfast, lunch and snacks.
Provided a safe environment for the children by monitoring their activities at all times.
Maintained records of attendance and daily activities for each child in accordance with state requirements.
Kept play area organized, cleaned toys and equipment after use.
Medical Assistant Extern
Our lady Of Mercy Hospital
The Bronx, NY
08.2007 - 10.2007
Assisted physicians with patient care, including taking vital signs and medical histories.
Performed administrative duties such as scheduling appointments, filing paperwork and answering phones.
Prepared exam rooms for patient visits by stocking supplies, cleaning and organizing equipment.
Administered injections and medications as prescribed by the physician or nurse practitioner.
Maintained accurate records of patient information, treatments, medications and test results in accordance with HIPAA regulations.
Greeted patients upon arrival at office, checked them in and out of appointments, collected co-pays if necessary.
Demonstrated empathy and understanding when dealing with difficult situations involving patients.
Assisted in preparing examination rooms for incoming patients.
Concessions Worker
Cross County Multiplex Cinemas
Yonkers, NY
02.2006 - 08.2006
Assisted customers in selecting items, taking orders, and providing recommendations.
Cleaned concession area including counters, floors, equipment, and utensils.
Provided customer service by greeting patrons, answering questions, and resolving complaints.
Operated cash registers to process payments from customers.
Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
Ensured that all safety protocols were followed at all times during shift hours.
Adhered to health department regulations regarding food handling practices.
Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
Education
BBA - Health Services Administration
Monroe College
Bronx, NY
04-2011
Associate of Applied Science - Medical Assisted
Monroe College
New Rochelle, NY
04-2007
High School Diploma -
Roosevelt High School
Yonker
06-2005
Skills
Customer Service
Multitasking
Team Oriented
Quick Learner
Attention to Detail
Productivity and Efficiency
Basic Mathematics
Positive Attitude
Cash handling experience
Time management proficiency
Pallet building
Order picking and processing
Packaging
Warehouse Safety
OSHA compliant
Loading and unloading
Computer competency
Patient confidentiality
Certification
Phlebotomy
Accomplishments
2x Certificate of Excellence on behalf The Food & Nutrition Department I was honored for Team Champion