Jasmine Jones

• Compliance Coordinator ensures effective collection, analysis, and maintenance of school data for compliance purposes and is responsible for all student and school record entry and maintenance in preparation for state and federal audit and review
• Supports administrators with completion of reports to regulatory entities
• Conduct weekly audits across Student Information Systems to ensure 100% accuracy
• Verifies accuracy, corrects errors and resolve issues to minimize funding loss
• Verifies student attendance records, including source data and uploads
• Maintains all necessary records required for state audit related to student performance and progress through mastery of local and K12 data systems
• Develops, implements, and enforces processes to respond to errors
• Assists with accurate and timely PDE PIMS and federal report creation, validation, and submissions; Track data related to school state and federal performance goals

Subcommittee Chair is responsibility for planning, scheduling, and leading each meeting, with documentation and coordination support from the Director of Diversity, Equity, and Inclusion

• The Subcommittee chairs are responsible for furthering the DEI goals by coordinating with the Director of Diversity, Equity, and Inclusion to:
• Collaborate to develop agendas and facilitate each Subcommittee meeting
• Ensure the Subcommittee following through on action plans in line with the priority and ensure the appropriate research and expertise in the Subcommittee to address the issue or implement the action
• Provide comprehensive report to the full Steering Committee
• Lead collaboration between subcommittees, when necessary
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• Cross referencing, validating, and updating student data for accuracy in TotalView Enrollment and PowerSchool
• Import and update Pennsylvania Information Management System (PIMS)
• Consistently conducted audits of data quality checks for new and incoming students
• Maintain compliance for Title 1 fund and MKV student

• Researching student files and data entry
• Assist Child Accounting Coordinator with maintaining change of address tracking, including: documenting, following-up on proofs of residency, communication with home school district
• Validating student information PowerSchool
• Updating student information in TotalView Enrollment and PowerSchool
• Monitor and audit data in TotalView Enrollment and PowerSchool to ensure 100% accuracy
• Importing ISPA Attendance Import file
• Established clear lines of communication with peers and supervisors, fostering an environment conducive to collaboration on important tasks related to maintaining accurate databases.

• Managed payroll data entry and processing for 50 employees to comply with predetermined company guidelines.
• Address payroll inquiries
• Collect, monitor, audit and review timesheets
• Calculating payable hours, tax withholdings and deductions
• Issuing paychecks
• Maintaining employment records for all employees
• Coordinating with HR department to ensure correct employee data
• Providing administrative assistance to the Office Manager
• Compiling and process information such as prices, discounts, shipping rates etc.
• AR/AP for all services offered on 30 properties

Provide operational support and management of over $800k commercial services maintenance contracts, vendor management, client relations, A/R and A/P support, project management as well as 3rd party system management

• Project Management- Direct partnership with Operations Field Team and Vendors to complete projects within defined budgets and allotted time frame
• Gross Margin Ownership- review all gross profit margins on jobs and work to improve gross profit to maximum level with failures
• Customer Retention/ Contract Renewal Ownership- Work Closely with Management team to ensure when contracts expire or come up for renewal- new jobs or sites become available to bid
• Customer Satisfaction Ownership- Remain in constant communication with customer to ensure satisfaction with services and any issues are quickly resolved
• Review and manage 3rd party work order system
• Review customer contract responsibilities, work scope and work schedule
• Work directly with customers daily to ensure satisfaction
• Work with vendors daily to ensure goods and services are performed to customer’s satisfaction and per contract
• Customer billing and invoicing-complete invoicing for completed work and submit to customer for payment
• Vendor invoice approval-resolve any issues directly with vendor and submit to accounting

• Key management role in scope of work execution for $10M+ client portfolio
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base throughout Midwestern and Eastern territories
• Generating daily reports and work orders in Corrigo, JD Edwards, Miles and Service Channel systems
• Partnering with Contractors to perform daily operations and initial set-up of specific vendor accounts for snow removal and lawn maintenance
• Built relationships with customers and community to promote long term business growth.
• Maintain vendor data systems and payment accounts
• Monitor, audit and resolve payment disputes
• Ensured absolute safety compliance at the site level for clients for snow and ice removal maintenance
• Provides administrative support to assigned region
• Assists with preparation of invoices and client billing as required
• Reviews reports and communicates with management any account information requested
• Facilitated regular team meetings to discuss progress toward goals, address challenges, and share best practices.
• Contributed to team objectives in fast-paced environment.
• Built relationships with customers and community to promote long term business growth.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

• Contract employee providing executive assistance to four directors in the Merchandising department
• Maintained electronic calendars for daily and travel logistics
• Organized data files and provided administrative support:
• Scheduled appointments and meetings
• Updated expense reports
• Screened customer, vendor and sales calls

Contract Employee providing customer service to Honda and Acura customers in the finance department call center

• Managed approximately 25 inbound calls per hour, provided resolutions to customer with financial inquiries
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Collect car-payments
• Calculated and provided payoff quotes to dealerships
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Behavioral Counselor in the Education department, designing customized educational curriculums to be assigned to individuals in a structured classroom environment
• Focused on outcome-based objectives to stimulate intellectual, emotional, and social growth in intellectually challenged students ages 6 through 11
• Managed client data for academic and clinical casebooks using SharePoint and Lotus Notes

• Ensured customer satisfaction through superior customer service and assisted customers with inquiries regarding store pricing, stock, and sales promotions
• Participated in store security and surveillance monitoring
• Nighttime office coordinator; accountable for all money at the end of the night shift:
• Made nightly cash deposits
• Monitored safe balances
• Reconciled cashier tills
• Replenished cash registers and collected routine register deposits

• Assisted law partners with filing judicial forms within legal timeframes and with appropriate Judicial offices
• Filed and delivered confidential legal documents to judges and attorneys within Chester County District Courts
• Reconciled books for fines and made cash deposits for the firm