Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Jones

MAGNOLIA,AR

Summary

Proven track record of enhancing operational efficiency and customer satisfaction at Walmart through expert stock rotation and exceptional teamwork. Skilled in pallet jack operation and fostering positive customer experiences, consistently exceeding performance goals. Demonstrated ability to lead and collaborate effectively, ensuring seamless store operations and a welcoming environment for patrons.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Overnight Stocker

Walmart
05.2023 - Current
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.

Assembly Line Worker

Sapa
10.2022 - 01.2023
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Boxed, labeled, and transported items to support assembly operations.

Lead Key Holder

Dollar General Warehouse
01.2021 - 09.2022
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
  • Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
  • Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
  • Contributed to team-building efforts by fostering positive relationships with coworkers and promoting a collaborative work environment.
  • Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

Receptionist

Kinslow Eye and Lase Center
06.2017 - 01.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Maintained confidentiality of information regarding clients and company.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Fast Food Cashier

McDonald's
02.2009 - 06.2013
  • Accurately handled cash register transactions while providing excellent customer service.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Collaborated with team members to provide exceptional customer service during peak hours.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
  • Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
  • Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
  • Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
  • Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
  • Prepared food orders accurately and efficiently, adhering to strict quality control standards.
  • Provided beverage cups and condiments to increase customer convenience
  • Streamlined payment transactions for quicker service using cash registers and POS systems.
  • Resolved customer complaints independently or with aid of supervisor.
  • Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.

Education

Medical Billing And Coding - Basic

Ultimate Medical Academy
Clearwater, FL
02.2020

Skills

  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking
  • Maintaining safety
  • Label reading
  • Handheld scanner use
  • Order picking
  • Efficient movement
  • Shelf organization
  • Safety awareness
  • Product inspection
  • Product rotation
  • Stocking products
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Stocking

Certification

Bronze career readiness certification, obtained in 2016 month of April

Timeline

Overnight Stocker

Walmart
05.2023 - Current

Assembly Line Worker

Sapa
10.2022 - 01.2023

Lead Key Holder

Dollar General Warehouse
01.2021 - 09.2022

Receptionist

Kinslow Eye and Lase Center
06.2017 - 01.2021

Fast Food Cashier

McDonald's
02.2009 - 06.2013

Medical Billing And Coding - Basic

Ultimate Medical Academy

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Jasmine Jones