Jasmine Jordan
Corona,CA
Summary
Passionate, forward thinker and highly motivated individual with extensive healthcare experience. The goal is to obtain a position as a certified medical coder to can not only be an asset to the company, but also gain more knowledge in order to be able to grow within the company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Coder Biller - ASC
Kelsey-Seybold Clinic
06.2023 - Current
- Codes about 60-80 cases per day.
- Reviews, interprets, and verifies 6diagnostic and surgical procedure codes based on operative reports according to correct coding principles, current NCCI rules and LCD coverage determinations.
- Provides feedback to physicians and management staff regarding surgical service documentation.
- Meets coding and abstracting deadlines to expedite billing and charge entry process.
- Identifies unbundled procedures according to CPT guidelines and current Medicare NCCI rules.
- Identifies other coding related denials including medical necessity and modifier usage.
- Provided feedback to physicians and management staff regarding denials.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Expedited project completion timelines with strong time management skills and adherence to deadlines.
Patient Account Representative II
Memorial Hermann Medical Group
03.2022 - 06.2023
- Was responsible for the timely collection of third party and private pay receivables.
- Served as a mentor and resource for less experienced staff.
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
- Streamlined billing processes for increased efficiency in managing patient accounts.
- Conducted regular audits of patient accounts, identifying discrepancies and rectifying errors as needed.
- Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
- Ensured safe care to patients, staff and visitors; adhered to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
- Promoted individual and professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff
- Other duties as assigned.
Customer Service Specialist I
Memorial Hermann Medical Group
01.2021 - 03.2022
- Provided a high level of accuracy in analyzing patient accounts for any errors, adjustments, and credits.
- Documented communications accurately and completely
- Managed high call volume while maintaining a courteous and professional demeanor.
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer's needs.
- Interprets appropriate actions that will help resolve account issues for patients.
- Establishes appropriate financial arrangements to collect outstanding revenues from patients.
- Ensures complex billing processes complies with regulatory mandates/guidelines.
- Prioritizes and works assigned accounts via e-mail and phone to obtain prompt payment from patients.
- Escalates problem accounts; identifies and prevents risks and receivable related losses to management.
- Adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as a preceptor, mentor and resource to less experienced staff.
- Other duties as assigned.
Patient Care Coordinator
One Step Diagnostic
04.2018 - 01.2020
- Scheduled patient appointments and entered required information in computer system in accurate and timely manner.
- Obtained demographic, insurance, and financial information from patients & entered information in computer system with a high degree of accuracy.
- Explained all required forms to patient and obtained necessary signatures.
- Verified insurance eligibility/benefits and ensures all notifications and authorizations were completed within required timeframes.
- Posted payments in computer system and generated appropriate patient receipts.
- Communicated in an effective and professional manner with radiologists, office staff, insurance companies, as well as patients and their families.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Education
Bachelors of Science in Health Administration -
University of Phoenix
Tempe, AZ08.2025
Associates of Occupational Science – Diagnostic Medical Sonography -
West Coast Ultrasound Institute
Ontario04.2016
High School Diploma -
Colony High School
Ontario, CA06.2012
Skills
- EPIC Experience
- En-Coder Experience
- Revenue Cycle Experience
- Medical Terminology
- Knowledge in Microsoft Office & Excel
- Knowledge of claims, denials & appeals
- Excellent interpersonal skills with the ability to work well with others
- Accustomed to working in fast paced environments with the ability to think quickly
- Insurance coding (ICD-10 and CPT)
- Extremely detail oriented with strong time management skills
- Dedicated work ethic
Certification
CPC
Timeline
Coder Biller - ASC
Kelsey-Seybold Clinic
06.2023 - Current
Patient Account Representative II
Memorial Hermann Medical Group
03.2022 - 06.2023
Customer Service Specialist I
Memorial Hermann Medical Group
01.2021 - 03.2022
Patient Care Coordinator
One Step Diagnostic
04.2018 - 01.2020
Bachelors of Science in Health Administration -
University of Phoenix
Associates of Occupational Science – Diagnostic Medical Sonography -
West Coast Ultrasound Institute
High School Diploma -
Colony High School