Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Joseph

Homer,NY

Summary

Committed Home Health Aide offers 6 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping.

Overview

7
7
years of professional experience

Work History

Home Health Aide

Horizon Home Health
06.2017 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Developed rapport to create safe and trusting environment for care.
  • Administered medication as directed by physician.
  • Provided transportation and appointments management.
  • Transported clients for medical and personal outings.
  • Provided direct personal care and administrative services to clients.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Warming Center Assistant

The Salvation Army
11.2023 - 01.2024
  • Helped clients navigate social services system and access needed resources.
  • Checking (homeless) guests in and out
    Monitoring guests in a close manor
  • Kept the facility clean and well kept throughout the night
  • Provided a warm and welcoming environment
  • Provided meals for guests
  • Provided winter coats, gloves, and hats for guests
  • Provided basic hygiene supplies to guests
  • Handling conflicts between guests and contacting my supervisor for further instruction
  • Provided daily reports to my supervisor and coworkers

Warming Center Assistant

The Salvation Army
11.2022 - 04.2023
  • Helped clients navigate social services system and access needed resources.
  • Checking (homeless) guests in and out
  • Monitoring guests in a close manor
  • Kept the facility clean and well kept throughout the night
  • Provided a warm and welcoming environment
  • Provided meals for guests
  • Provided winter coats, gloves, and hats for guests
  • Provided basic hygiene supplies to guests
  • Handling conflicts between guests and contacting my supervisor for further instruction
  • Provided daily reports to my supervisor and coworkers

Warming Center Assistant

The Salvation Army
11.2021 - 04.2022
  • Helped clients navigate social services system and access needed resources.
  • Checking (homeless) guests in and out
  • Monitoring guests in a close manor
  • Kept the facility clean and well kept throughout the night
  • Provided a warm and welcoming environment
  • Provided meals for guests
  • Provided winter coats, gloves, and hats for guests
  • Provided basic hygiene supplies to guests
  • Handling conflicts between guests and contacting my supervisor for further instruction
  • Provided daily reports to my supervisor and coworkers

Patient Service Representative

Fanily Health Network
02.2024 - Current
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Used AthenaOne to schedule appointments.
  • Handled customer service inquiries in person, via telephone and through email.
  • Assisted patients in filling out check-in and payment paperwork.
  • Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
  • Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
  • Built and maintained positive working relationships with patients and staff.
  • Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.

Education

AS Liberal Arts And Sciences - General Studies

Tompkins-Cortland Community College
Dryden, NY
05.2021

Skills

  • Medical Reminders
  • Personal Care Assistance
  • Compassionate Client Care
  • Personal Grooming Care
  • First Aid and Safety
  • Patient Care
  • Household Chores
  • Schedule Management
  • Dietary Needs
  • Activities of Daily Living (ADLs)
  • Companionship and Emotional Support
  • Patient and Family Interaction
  • Administering Medicines
  • Recording Vital Signs
  • Bathing and Dressing
  • Medical Terminology and Equipment
  • Safety Behaviors
  • Bed Transfers
  • CPR and AED certified

Timeline

Patient Service Representative

Fanily Health Network
02.2024 - Current

Warming Center Assistant

The Salvation Army
11.2023 - 01.2024

Warming Center Assistant

The Salvation Army
11.2022 - 04.2023

Warming Center Assistant

The Salvation Army
11.2021 - 04.2022

Home Health Aide

Horizon Home Health
06.2017 - Current

AS Liberal Arts And Sciences - General Studies

Tompkins-Cortland Community College

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Jasmine Joseph