Jasmine Joseph
Claims Questions
Apopka,FL
1
Language
1
Certification
26
years of professional experience
Cat Litigation Specialist / Corporate Representative managing lawsuit response, defense coordination, and settlement discussions within authority limits. Supports counsel through depositions, mediations, hearings, and trial preparation while maintaining accurate claim files and timely court-order follow-through. Delivers early resolution recommendations by reviewing reports, forms, and legal opinions on active claims.
Work History
Cat Litigation Specialist / Corporate Representative
7 Years 11 Months- Recommended strategies for handling new lawsuits and developed actionable plans.
- Supported defense attorneys during litigation process as corporate representative.
- Negotiates and convey claim settlements within authority limits.
- Reviews reports, forms, seeks legal opinion, and early resolution where necessary.
- Participated in depositions, trials, and mediation/arbitration hearings.
- Negotiates and conveys claim settlements within authority limits.
- Maintains accurate and timely documentation throughout the claims process.
Cat Supervisor
1 Year 1 Month- Reviewed initial notice of disputed claims, determined extent and validity of coverage.
- Supervised prompt contact of insured and claims, ensuring timely investigations.
- Retained higher settlement authority, enabling effective resolution beyond subordinate capabilities.
- Submitted reports to adjuster and management.
- Conducted performance evaluations, implementing targeted training and development programs.
Property Adjuster/ Total Loss
4 Years 10 Months- Inspect and adjust covered property claims.
- Inspected losses, scoped damages, and estimated repair costs for claims.
- Handled claims with a focus on quality and determined coverage based on loss facts.
- Negotiate and settle claims.
- Coordinated all claim file activity, including large loss reporting and collaboration with outside vendors such as appraisers, public adjusters, and attorneys.
Commercial Property & General Liability Specialist
6 Years 4 Months- Manage high complexity and exposure commercial claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
- Delivered customer service by effectively interacting with insureds, claimants, and business partners, providing timely updates and promptly responding to inquiries and requests for information.
- Verify coverage and establish timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following the company's claim handling protocols.
- Conducted investigations to determine compensability, liability, and covered damages by gathering pertinent information, such as contracts and documents, and taking recorded statements from customers, claimants, injured workers, and witnesses.
- Facilitated mediations via phone while maintaining consistent communication with defense and claimant attorneys.
BI Litigation Adjuster
4 Years 10 Months- Monitored assigned lawsuits to conclusion, ensuring timely deposition of litigated claims and maintaining organized, up-to-date claims files.
- Review and analyze claim files and develop case strategy with outside counsel and supervisor.
- Communicated with independent adjusters, desk adjusters, attorneys, and experts to gather and evaluate critical information on litigated claims.
- Ensure litigation deadlines are met by closely monitoring case status and providing routine status reports to Litigation Supervisor and management.
- Ensured litigation deadlines were met by closely monitoring case status and delivering routine status reports to Litigation Supervisor and management.
- Attended mediations, hearings, and trials to support case proceedings.
Education
Bachelor of Arts - Business Education
Skills
Litigation claim handling
Coverage analysis
Settlement negotiation
Mediation & arbitration
Deposition support
Claims investigation
Policy interpretation
Reserve setting
Team supervision
Claims documentation
Certification
- 5-20 all lines adjuster license.
- Licensed in the following states: FL, TX
Languages
French
Native or Bilingual
Qualifications
I hold a 5-20 adjuster license for over 20 years and multi state licenses. I am Proficient in Xactimate, Guidewire, ECS, Microsoft Office, Excel, and various claims systems. I am very detail oriented with strong organizational and time management skills. Outgoing and personable, and able to satisfy customers while meeting company objectives.
Timeline
Cat Litigation Specialist / Corporate Representative
Claims Questions
05.2018 - 04.2026Read More
Cat Supervisor
Anchor Insurance
02.2017 - 03.2018Read More
Property Adjuster/ Total Loss
State Farm
02.2012 - 12.2016Read More
Commercial Property & General Liability Specialist
CNA
08.2005 - 12.2011Read More
BI Litigation Adjuster
American International Group AIG
02.2000 - 12.2004Read More
Valencia College
Bachelor of Arts from Business Education
Read More