Jasmine Kent
Union City,GA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
Work History
Point of Sale Coordinator
Cobb County Transportation
2023.04 - Current
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Improved productivity by increasing customer communication and responding to feedback.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Compiled client profiles and entered information into operating system.
Ammunition Specialist
Georgia Army National Guard
2019.09 - Current
- Supervised personnel and offered extensive mentoring and training assistance.
- Handled inspection, inventory and issuance of ammunition to teams of soldiers.
- Coordinated with other military units and agencies to support operations and align with mission.
- Accurately completed all paperwork and documentation related to receiving and transfer of ammunition.
- Trained personnel on safe ammunition handling to prevent injuries and accidents.
Material Handler
USPS
2020.11 - 2021.01
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Receptionist
Trademen Heating And Air
2016.06 - 2019.08
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
No Degree - Psychology Business And Health Care Administration
Fort Valley State University
Fort Valley, GA05.2024
High School Diploma -
Langston Hughes High School
Fairburn, GA05.2020
Skills
- FileMaker Pro
- Systems Analysis
- Report Creation
- Data Entry
- Management of Personnel Resources
- Procurement and Sales
- Sales Expertise
- Team Motivation
- Social Perceptiveness
- Scheduling
- Control of Expenses
- Microsoft Office
Accomplishments
Graduate of Basic Army Combat Training, Advanced Individual Training, and Basic Leadership Course
Timeline
Point of Sale Coordinator
Cobb County Transportation
2023.04 - Current
Material Handler
USPS
2020.11 - 2021.01
Ammunition Specialist
Georgia Army National Guard
2019.09 - Current
Receptionist
Trademen Heating And Air
2016.06 - 2019.08
No Degree - Psychology Business And Health Care Administration
Fort Valley State University
High School Diploma -
Langston Hughes High School
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