Jasmine King
Batavia,OH
Summary
Driven professional with experience at Wards Corner Chiropractic, adept in patient care and insurance verification. Excelled in fostering patient relationships, achieving a significant increase in referrals. Skilled in telephone etiquette and healthcare compliance, demonstrating a commitment to professionalism and ethical standards. Proven track record in enhancing patient satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant
Wards Corner Chiropractic
12.2021 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Infant Teacher
Goddard School
11.2023 - 07.2024
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Promoted development of social, emotional, and communication skills in infants.
- Provided thorough documentation of each child''s day-to-day activities, achievements, concerns, or incidents for both internal records and parental review upon request.
Education
High School Diploma -
Clermont Northeastern High School
Batavia, OHSkills
Telephone Etiquette
Appointment Scheduling
Medical Terminology
Scheduling Appointments Management
Insurance Verification
Patient Care
Payment Collection
Professionalism and Ethics
Medical Billing
Active Listening Competence
Timeline
Infant Teacher
Goddard School
11.2023 - 07.2024
Chiropractic Assistant
Wards Corner Chiropractic
12.2021 - Current
High School Diploma -
Clermont Northeastern High School