Jasmine Kinney
Houston,Tx
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
White Oak & Kitchen
05.2020 - 11.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Server
IHOP
05.2019 - 02.2020
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Pappadeaux's Seafood Kitchen
01.2017 - 04.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Associate of Science - Nursing
Houston Community College
Houston, TX12.2023
Skills
- Table Setting
- Food Running
- Food Delivery
- Food Inspection
- Supply Restocking
- Guest Engagement
- Cash Handling
- Safe Food Handling
- Menu Memorization
- Suggestive Selling
- Wine Service
- Guest Seating
- Cleanliness Standards
Certification
- Certified TABC
- Certified Food Handler Certificate
- Mixology Certified
Timeline
Server
White Oak & Kitchen
05.2020 - 11.2022
Server
IHOP
05.2019 - 02.2020
Server
Pappadeaux's Seafood Kitchen
01.2017 - 04.2019
Associate of Science - Nursing
Houston Community College
- Certified TABC
- Certified Food Handler Certificate
- Mixology Certified
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