Jasmine Kitchengs
Jamesville,NC
Summary
Dynamic and results-oriented professional with a proven track record at Jamesville Fire Department and East Carolina Supply. Demonstrated excellence in fire suppression and customer relationship building, consistently enhancing team efficiency and ensuring high levels of client satisfaction. Recognized for exceptional interpersonal communication and problem-solving skills, contributing to significant achievements in safety measures and sales growth.
Overview
6
6
years of professional experience
Work History
Volunteer Firefighter
Jamesville Fire Department
02.2020 - Current
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Administered first aid and conducted emergent response management.
- Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
- Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
- Served as a role model to aspiring firefighters through mentorship, training support, and sharing of professional experiences.
- Increased public awareness about fire safety through participation in community events and media interviews.
- Demonstrated adaptability during crises by adjusting tactics based on changing conditions or new information.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
Sales Representative
East Carolina Supply
06.2024 - 11.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Conducted detailed market analysis to guide development of sales strategies.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Waitress Trainer
Hibachi Grill
04.2019 - 12.2023
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Ensured smooth transitions between shifts by conducting thorough handovers with incoming waitstaff regarding ongoing table statuses or special requests from guests.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA08.2024
Skills
- Vehicle extrication
- Fire prevention
- Fire suppression
- Hazardous materials handling
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Complex Problem-solving
Timeline
Sales Representative
East Carolina Supply
06.2024 - 11.2024
Volunteer Firefighter
Jamesville Fire Department
02.2020 - Current
Waitress Trainer
Hibachi Grill
04.2019 - 12.2023
High School Diploma -
Penn Foster Career School
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