Jasmine Knighton
Lake Charles,LA
Summary
A motivated worker who is highly energetic, outgoing and detail-oriented. I can handle multiple responsibilities simultaneously while providing exceptional customer service. I'm also reliable and friendly, quickly learns and masters new concepts and skills. Always passionate about helping customers and creating a satisfying shopping experience.
Overview
14
14
years of professional experience
Work History
Bartender/Wait Staff Member
Sips n Tips
Beaumont, TX
01.2022 - Current
- Greeted guests with friendliness and professionalism.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Key Holder
Style Encore
Beaumont, TX
03.2015 - 07.2017
- Provided immediate assistance.
- Listened to customer needs and preferences to provide accurate advice.
- Completed purchases with cash, credit and debit payment methods.
- Reviewed purchases for fraudulent activities.
- Organized items in visually appealing manner.
- Answered incoming telephone calls with professional and knowledgeable responses.
- Created attractive displays.
- Maintained up-to-date knowledge of customer buying habits.
- Opened and closed the store, including counting cash in all drawers at the end of the night an creating staff assignments.
Sales Associate/Cashier
Hair World
Beaumont, TX
09.2013 - 11.2014
- Completed purchases with cash, credit and debit payment methods.
- Organized items in visually appealing manner.
- Provided expert product and service information.
- Maintained up-to-date knowledge of customer buying habits.
- Tagged and sensor products.
- Developed and executed sales promotions.
- Developed trusting relationships with customers by making personal connections.
Server
Applebee's
Beaumont, TX
08.2011 - 12.2012
- Presented menus and answered questions regarding items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Upheld high standards of sanitation in accordance with health department regulations.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Informed customers of daily specials and signature menu items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Colony Park Academy
Beaumont, TX, United States01.2009
Skills
- Good customer service skills
- Organized
- Excellent multi-tasker
- Strong communication skills
- Computer savvy
- Time management
- Accurate money handling
- Team player mentality
Accomplishments
- Fulfilled all supervisory duties when Store Manager was on off for a few days.
- Promoted to key holder after only 3 weeks of being back on the job.
- Mentored and helped train new sales associates.
- Always praised for the hard work that put into after finishing or completing a job task.
Timeline
Bartender/Wait Staff Member
Sips n Tips
01.2022 - Current
Key Holder
Style Encore
03.2015 - 07.2017
Sales Associate/Cashier
Hair World
09.2013 - 11.2014
Server
Applebee's
08.2011 - 12.2012
High School Diploma -
Colony Park Academy