Jasmine Knox

Pharmacy Technician

CVS Pharmacy

Gordo, Alabama

11.2014 - 02.2018

Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions about medications and health-related topics.
Managed filing of prescriptions, both electronically and manually.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Verified accuracy of medication labels before they were dispensed to customers.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Received payment from customers and processed credit card transactions when necessary.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Restocked shelves with new supplies of medications as needed.
Provided education materials about medications to patients upon request.
Organized work areas so that everything was easily accessible when needed.
Assisted in training new employees on pharmacy procedures.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Verified prescriptions and drug labels, documents and packages.
Interpreted and processed medication orders under supervision of pharmacist.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Transmitted claims to insurance companies for payment and reconciled EOBs.