Jasmine Knox
Streamwood,IL
Summary
Methodical professional, dedicated logistics coordinator with strong skills in customer service, data entry, and multitasking. Successfully managed inventory and shipping documentation to enhance operational efficiency while delivering high levels of client support in a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Loader and Forklift
Associated Wholesale Grocers Inc.
Pearl River, Louisiana
04.2022 - 11.2025
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Organized inventory in warehouse to ensure easy access and visibility.
- Assisted in training new loaders on operational procedures and safety protocols.
- Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
- Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
- Loaded and unloaded trucks with pallet jacks, forklifts, and other equipment.
Clerk
C & S Wholesale Services
Hammond, Louisiana
11.2020 - 10.2021
- Documented all dispatch activities and maintained organized records for compliance purposes.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Used daily system logs to document production information, discussing issues with management.
- Processed outbound shipments using logistics software and tracking systems.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Utilized computer software to generate shipping labels, invoices, and packing lists.
- Monitored the status of outbound shipments and communicated any delays or issues promptly.
- Executed clerical duties by answering telephones, screening calls, scanning and filing documents and data entry.
Receptionist
Rising Home Health Care
Westchester, Illinois
05.2016 - 08.2018
- Maintained organized patient records and ensured confidentiality in handling information.
- Assisted with insurance verification and collected necessary documentation from clients.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Coordinated office activities and maintained schedules for executive team members.
- Entered data into spreadsheets and databases accurately and efficiently.
Skills
- Logistics coordination
- Multi-line telephone skills
- Phone etiquette
- Quality control
- Data entry proficiency
- Multitasking and organization
- Quality assurance controls
- Customer service
- Shipping documentation
- Training new employees
- Cargo handling
- Microsoft Office
- Appointment scheduling
- Logistics software
- Effective communication
Timeline
Loader and Forklift
Associated Wholesale Grocers Inc.
04.2022 - 11.2025
Clerk
C & S Wholesale Services
11.2020 - 10.2021
Receptionist
Rising Home Health Care
05.2016 - 08.2018