Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Jasmine Lee

Jasmine Lee

General Manager
Covina,CA

Summary

Dynamic General Manager with a proven track record at Chipotle, excelling in operations management and team leadership. Successfully drove year-over-year business growth while fostering a culture of continuous improvement. Expert in training and coaching, implementing strategies that enhanced efficiency and elevated employee satisfaction. Strong problem resolution skills complemented by effective budget management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager/Certified Training Manager

Chipotle
07.2017 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.

Education

Bachelor of Science - Human Resources Management

Wilmington University
06-2027



  • 3.7 GPA

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Training and coaching
  • Team leadership
  • Time management

Accomplishments

  • Supervised team of 34 staff members and 4 managers led under me.
  • Gained title of "Certified Training Manager" in April 2022, executing company's standards and systems 100% of the time.
  • Achieved NRO Lead which exemplified certified leadership in opening new restaurants and training for the company's new locations.

Certification

  • Certified Training Manager, Chipotle - April 2022
  • General Manager, Chipotle - January 2020
  • Apprentice, Chipotle - July 2019
  • Service Manager, Chipotle- August 2018
  • Kitchen Manager, Chipotle - March 2018

Timeline

General Manager/Certified Training Manager - Chipotle
07.2017 - Current
Wilmington University - Bachelor of Science, Human Resources Management

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