Jasmine Lester
Flatrock,MI
Summary
Detail-oriented warehouse and customer service professional with over three years of experience in package handling, mail processing, and shipping and receiving. Thrives in fast-paced environments that demand accuracy and safety compliance. Delivers productivity goals through strong organizational and communication skills.
Overview
5
5
years of professional experience
Work History
Package Handler
Fed Ex Ground
Detroit, MI
01.2022 - 02.2023
- Operated handheld RF scanners to accurately track shipments.
- Sorted and staged packages to optimize loading and delivery process.
- Inspected packages for damage and ensured proper handling procedures.
- Maintained clean, organized, and safe work environment to support operational efficiency.
- Collaborated with team members to meet daily production and shipping targets.
- Followed company safety standards and operational procedures.
Premium Services Representative
Walmart
Texas City, TX
01.2021 - 06.2022
- Assisted customers with account inquiries and provided tailored product and service recommendations.
- Resolved customer concerns while providing professional, friendly service.
- Maintained high customer satisfaction through effective communication and problem-solving.
- Answered inbound calls and accurately documented customer interactions to enhance service continuity.
- Maintained high customer satisfaction by utilizing effective communication and problem-solving skills to resolve issues.
Mail Sorter
Pitney Bowes
Detroit, MI
05.2018 - 01.2020
- Sorted and processed high volumes of incoming mail accurately and efficiently.
- Operated mail-processing equipment, ensuring adherence to safety procedures for a secure work environment.
- Maintained quality standards and production goals.
- Maintained quality standards and met production goals to support efficient mail sorting operations.
- Collaborated with coworkers to streamline workflow and enhance overall productivity.
Education
High School Diploma -
Creative Learning Center
Dearborn, MISkills
- Package Handling & Sortation
- Warehouse Operations
- Shipping and Receiving
- Inventory Control
- RF Scanner Operation
- Material Handling
- Quality Inspection
- Safety Compliance
- Customer Service
- Attention to Detail
- Time Management
- Problem Solving
- Team Collaboration
- Attention to Detail
Timeline
Package Handler
Fed Ex Ground
01.2022 - 02.2023
Premium Services Representative
Walmart
01.2021 - 06.2022
Mail Sorter
Pitney Bowes
05.2018 - 01.2020
High School Diploma -
Creative Learning Center