Jasmine Lockhart
Farmington Hills,MI
Summary
Goal driven and solution focused Contractual Manager offering 15+ years of sales experience and customer service. A positive minded self starter committed to completing tasks with professionalism, enthusiasm and excellence. Demonstrating attention to detail and providing a depth of knowledge in relationship building and communication. Ambitious professional with a track record of exceeding sales quotas, meeting company goals and obtaining referral business.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Contractual Manager
General Motors, GM
03.2025 - Current
- Manage and implement contractual changes ensuring full compliance with state franchise statutes and the General Motors Dealer Sales and Service Agreement.
- Engage with dealers and key stakeholders to facilitate the securing of necessary documentation to process change requests.
- Assist dealers, proposed dealer candidates, and General Motors field teams with proposals and contractual requests.
- Manage dealer file tasks, organization and general maintenance.
- Coordinate the preparation of dealer contracts and activation materials while maintaining meticulous records and system accuracy.
Licensed Mortgage Broker
Dynagen Lending
01.2024 - 04.2024
- Increased loan approval rates by efficiently processing mortgage applications and providing tailored financial solutions.
- Established credibility as a trusted advisor among clients through consistent follow-up communication from pre-approval to post-closing support
- Maintained accurate records of client interactions using CRM software to ensure smooth communication throughout the lending process.
- Negotiated favorable terms for clients by leveraging strong relationships with lenders and advocating for borrower needs.
- Supported underwriters by promptly resolving any discrepancies or issues with loan documentation.
Licensed Mortgage Loan Originator
Central Mortgage Funding
09.2023 - 12.2023
- Fostered a professional and supportive work environment within the team by sharing industry knowledge and best practices regularly.
- Negotiated optimal interest rates and fees with borrowers, providing them with the best financing options
- Streamlined mortgage loan processing for quicker approvals through effective communication with underwriters, borrowers, and real estate agents.
Business Funding Advisor
Coast Funding Group
05.2023 - 08.2023
- Assisted business owners with identifying financial solutions to solve for varying company concerns or opportunities
- Prospected previously funded clients to ensure long term client satisfaction and contribute to the company’s overall renewal business
- Analyzed business financial and personal credit reports to customize potential funding opportunities
Senior Business Advisor
Rapid Finance
04.2016 - 03.2023
- Built rapport and relationships with hundreds of small to mid-sized businesses, offering them business financing.
- Successfully maintained pipeline of 400+ clients
- Consulted with business owners, gathering information about their financial needs, goals and objectives
- Reviewed bank statements, public records, credit profiles and financial reports to qualify clients for financing
- Consistently funded 30-40 client’s monthly in house as well as brokering clients through our partner channels
- Market new and existing financial programs to active, returning and new clients
- Worked with Salesforce, Five9, Outreach, Outlook, Slack, Teams, Excel and Microsoft
Retail Sales Associate
NORDSTROM
01.2008 - 04.2016
- Set and achieved personal sales goals while supporting team goals
- Maintained pipeline of over 50 clients
- Provided stellar shopping experience for all customers through professional personal styling and product knowledge
- Fostered relationships with customers which resulted in repeated business
- Opens new Nordstrom Fashion Rewards accounts as means of building customer relationships
- Greeted customers and helped with product questions, selections, and purchases
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
Education
Bachelor of Arts - Communication
Oakland University
Rochester, Michigan12.2007
Skills
- Possesses competitive drive to succeed in commission based environment
- Extensive knowledge of financial services
- Demonstrated leadership abilities in various sectors including sales and customer service
- High level of ownership, accountability, and initiative
- Strong interpersonal, verbal and written communication skills
- Highly organized and Proactive
- Five9
- Salesforce
- Outreach
Accomplishments
- Culture Award- Rapid Finance
- Top Funder Award- Rapid Finance
- Top Funder Award (Broker/Partner Accounts)- Rapid Finance
- Customer Service Allstar, 2015- NORDSTROM
- Top Tier Award-for having contributed to the highest standards of excellence in the sales industry, 2010- NORDSTROM
Additional Information
- Professional Referrals and client testimonials available upon request
Certification
- Michigan Mortgage Loan Originator License NMLS ID: 2539555
Timeline
Contractual Manager
General Motors, GM
03.2025 - Current
Licensed Mortgage Broker
Dynagen Lending
01.2024 - 04.2024
Licensed Mortgage Loan Originator
Central Mortgage Funding
09.2023 - 12.2023
Business Funding Advisor
Coast Funding Group
05.2023 - 08.2023
Senior Business Advisor
Rapid Finance
04.2016 - 03.2023
Retail Sales Associate
NORDSTROM
01.2008 - 04.2016
Bachelor of Arts - Communication
Oakland University
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