Jasmine Long

Leads, manages, directs and develops community leasing and maintenance teams.

• Properly documents data on daily basis for new leases, transfers and renewals of leases.
• Audits leasing database and security deposit records to ensure accurate documentation.
• Manage budgets, accounts, rent collections, tenant notices and eviction process.
• Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
• Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
• Managed vendor relationships, negotiating contracts for services such as landscaping, pest control, and waste removal to maximize property appeal while staying within budget constraints.
• Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-out inspections and turns.
• Met with residents to gather information and develop effective solutions.
• Performed market research on competitors'' pricing, features, and amenities to maintain competitive edge within local rental market.
• Contributed to budget planning and monitoring by providing accurate data on property performance, ensuring wise allocation of resources.
• Conducted regular inspections to identify needed improvements and maintain highest standards.
• Developed and implemented training programs for staff and new on-boarding employees to company.
• Participated in community events to promote services and engage with public and local businesses.

• Provides potential residents with information about community model home choices and resident living experience.
• Conducted thorough market research to stay informed of current trends and competitor offerings.
• Responded to requests and scheduled appointments for property showings.
• Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
• Maintained high occupancy rates through effective marketing strategies and excellent customer service.
• Takes prospective residents on luxury apartment home tours
• Facilitates new lease applications
• Facilitates related processes and coordinates renewal lease process for current residents
• Follows up on resident questions and concerns and supports and assists all customer service efforts at community
• Manages office budget and supplies

• Conduct group workouts, community outreach initiatives, and relationships with local businesses.
• Update past due accounts, manage payroll and supplies budget, create schedule, and uphold company standards, liaison between all departments, cross functional team management,
• Conduct daily meetings, meet weekly and monthly quota.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Led hiring, onboarding,schedule and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Facilitated smooth collaboration between departments through clear communication channels.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

• Refer business opportunities relating to mortgages etc., maintain and balance vault,
• Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
• Provided customer records, account statements and copies of checks.
• Monitored and reported suspicious activity in line with bank security policies.

• Manages military staffing, classification, assignment and utilization of battalion personnel in accordance with authorized manning documents,
• Accomplishes or reviews variety of military personnel transactions (including appointments, enlistments, separations, promotions, duty assignments, transfers, medical evaluations, line of duty actions, security clearances, awards and decorations, retirements, etc.,)
• Forwards actions to higher level military personnel office, etc.
• Enhanced resource allocation efficiency by streamlining procurement process and implementing inventory management strategies.
• Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.

• Manages military staffing, classification, assignment and utilization of battalion personnel in accordance with authorized manning documents,
• Accomplishes or reviews variety of military personnel transactions (including appointments, enlistments, separations, promotions, duty assignments, transfers, medical evaluations, line of duty actions, security clearances, awards and decorations, retirements, etc.)
• Forwards actions to higher level military personnel office, etc.
• Enhanced resource allocation efficiency by streamlining procurement process and implementing inventory management strategies.
• Established centralized resource database, simplifying access for all team members.

• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
• Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.