Experienced in managing multiple responsibilities in a fast-paced environment, demonstrating strong organizational and multitasking skills. Proven ability to collaborate effectively within a team while also excelling in independent tasks. Eager to leverage diverse skill set and adaptability in a professional setting. Ready to contribute positively to team dynamics and organizational goals.
Overview
4
4
years of professional experience
Work History
Receptionist
EMCo Communications
Waxhaw, North Carolina
07.2021 - 09.2023
Answered multi-line phone system, directing calls to appropriate departments efficiently.
Scheduled appointments and meetings, coordinating with staff and clients effectively.
Assisted in managing client inquiries, providing timely information and support.
Processed incoming and outgoing mail, ensuring proper delivery to recipients promptly.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
Updated and recorded customer or client information to maintain accounts.
Veterinary Technician
Indian Trail Animal Hospital
Indian Trail, North Carolina
08.2019 - 07.2021
Assisted veterinarians during examinations and surgical procedures.
Administered medications and vaccinations to animals per veterinary guidelines.
Educated pet owners on proper care, nutrition, and preventive health measures.
Managed patient records using veterinary practice management software.
Collaborated with team members to ensure a clean and safe environment.
Trained new staff on clinic protocols and patient handling techniques.
Restrained and stabilized animals during examination and treatment to prevent injuries.
Prepared and administered medications and vaccines as prescribed by veterinarian.
Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
Dispensed prescription medications upon request from veterinarians.
Shaved surgical areas and placed IV catheters in preparation for surgery.
Assisted with euthanasia when necessary according to veterinarian instructions.
Performed physical examinations and recorded weight, temperature and other vitals.
Supported veterinarians to drive quality care, advocate for pets and educate clients.