To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Licensed Practical Nurse
Cypress Point Nursing & Rehabilitation Center
08.2023 - Current
Collaborates with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Documents accurate and complete patient information to address patient problems and expected outcomes.
Delivers updates in patient status to charge nurse, recording changes in medical records.
Assisted with admissions, appointments, transfers, and discharges.
Customer Service Representative
Teleperformance - Kaiser Permanente
09.2020 - 04.2021
Responded to customer requests for products, services, and company information.
Navigated through different systems to obtain information.
Updated account information to maintain customer records.
Utilized customer service software to manage interactions and track customer satisfaction.
Registered Nurse Manager at Cypress Garden Center for Nursing and RehabilitationRegistered Nurse Manager at Cypress Garden Center for Nursing and Rehabilitation
Certified Nursing Assistant at Cypress Garden Center For Nursing & RehabilitationCertified Nursing Assistant at Cypress Garden Center For Nursing & Rehabilitation