Epic
Jasmine Love
Minden,LA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Licensed Practical Nurse
Cypress Point Nursing & Rehabilitation Center
08.2023 - Current
- Collaborates with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Documents accurate and complete patient information to address patient problems and expected outcomes.
- Delivers updates in patient status to charge nurse, recording changes in medical records.
- Assisted with admissions, appointments, transfers, and discharges.
Customer Service Representative
Teleperformance - Kaiser Permanente
09.2020 - 04.2021
- Responded to customer requests for products, services, and company information.
- Navigated through different systems to obtain information.
- Updated account information to maintain customer records.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
Certification - Practical Nursing
Louisiana State University At Shreveport
Shreveport, LASkills
- Writing reports
- EMR / EHR
- Critical Thinking
- Computer Proficiency
- Time Management
- Attention to Details
- Types 50 wpm
- Medical Terminology
- Microsoft Word
- Customer Service
Software
MatrixCare EMR
Timeline
Licensed Practical Nurse
Cypress Point Nursing & Rehabilitation Center
08.2023 - Current
Customer Service Representative
Teleperformance - Kaiser Permanente
09.2020 - 04.2021
Certification - Practical Nursing
Louisiana State University At Shreveport
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