Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Macias

Compton,CA

Summary

Experienced in production support with a background in managing complex production systems. Strengths include problem-solving, process improvement, and cross-functional team collaboration. Noteworthy contributions include optimizing workflow efficiency and reducing system downtime. Possess strong technical skills coupled with a commitment to meeting organizational objectives.

Overview

4
4
years of post-secondary education
6
6
years of professional experience

Work History

SBC Production Support Specialist III

City National Bank
Los Angeles, California
06.2024 - Current
  • Created daily reports to provide insights into ongoing operations and workflows., review red flags, manage inboxes, email approval notifications
  • Review applications, ensure all required documents are provided, pull Experian credit report and clear discrepancies
  • Utilize nCino, Finance Center, Client Portfolio/IBS/AFS/FASTNET, Document Imaging and TSYS, OFAC, MLA, Business IQ, Title Pro, Microsoft Word, Adobe, Excel

Loan Closing II

City National Bank
Los Angeles, California
04.2023 - 06.2024
  • Verified executed closing documents for accuracy, reviewed due diligence documents, and entered exceptions in Finance Center and nCino to ensure compliance.
  • Submitted check order requests, created General Ledger entries, and processed wire transfers to facilitate timely financial transactions.
  • Utilized Finance Center, CP/IBS/AFS, Document Imaging, CNB1, and nCino to manage documentation and support loan closing operations.

Production Support Specialist II

City National Bank
Los Angeles, CA
11.2020 - 04.2023
  • Intake applications, make sure all required documents are provided, pull credit reports and clear discrepancies
  • Utilized Finance Center. Client Portfolio/IBS/AFS/FASTNET, Document Imaging and TSYS, OFAC, MLA, Business IQ,

Education

Bachelor of Science - Business Administration

California State University, Dominguez Hills
Carson, CA
08.2016 - 05.2018

Associate of Science - Business Administration

El Camino College
Torrance, CA
08.2013 - 05.2016

Skills

  • Process optimization
  • Attention to detail
  • Problem solving
  • Time management
  • Team collaboration
  • Adaptability
  • Effective communication
  • Bilingual communication

Timeline

SBC Production Support Specialist III

City National Bank
06.2024 - Current

Loan Closing II

City National Bank
04.2023 - 06.2024

Production Support Specialist II

City National Bank
11.2020 - 04.2023

Bachelor of Science - Business Administration

California State University, Dominguez Hills
08.2016 - 05.2018

Associate of Science - Business Administration

El Camino College
08.2013 - 05.2016
Jasmine Macias