Summary
Overview
Work History
Education
Skills
Work Experience
Timeline
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Jasmine Maddox

Youngsville,LA

Summary

Dynamic and results-driven professional with a proven track record at Costco, adept in product merchandising and demonstrating exceptional time management skills. Excelled in roles requiring dependability and a strong work ethic, achieving top 5% performance in package stowing at Amazon. Skilled in Microsoft Office, fostering team collaboration, and enhancing customer satisfaction through meticulous accuracy verification. Motivated and detail-oriented with experience managing daily operations, overseeing inventory, and leading a team to surpass sales goals at Hobby Lobby.

Overview

10
10
years of professional experience

Work History

Stocker

Costco
Lafayette, LA
05.2024 - Current
  • Stocked shelves and freezers to maintain product availability while rotating products using the first-in, first-out method and maintaining a clean and organized work area.
  • Demonstrated respect for our vendors by ensuring that the required products were prominently displayed on endcaps or designated promotional areas as necessary.

Cashier

Costco
Lafayette, LA
08.2024 - 01.2025
  • Processed member purchases efficiently and accurately, ensuring minimal wait times while having an average of fifty-four members per hour.
  • Informed Gold Star members about the advantages of executive membership and encouraged them to upgrade if it was beneficial for them.
  • Consistently providing service that is friendly, professional, and courteous at all times and adheres to Costco's standards.

Processing Clerk

Costco
Lafayette, LA
09.2024 - 12.2024
  • Processed and verified members' online orders. Reviewed and monitored order statuses, identifying and resolving delays or issues while maintaining an average hold time of twelve minutes.
  • Managed escalated complaints by working closely with supervisors and specialized teams.
  • Assisted members in resolving technical issues encountered on the website and application, including login difficulties and payment processing failures, to enhance the overall user experience.
  • Escalated unresolved technical issues to the appropriate IT teams for further investigation while ensuring member satisfaction.

Inbound Stower

Amazon
Lafayette, LA
10.2021 - 10.2023
  • Successfully and efficiently stowed an average of 390 packages per hour, ranking in the top 5% of the warehouse.
  • Utilized handheld scanners to ensure products were accurately placed and positioned for inventory updates.

Department Lead

Hobby Lobby
Covington, LA
09.2014 - 01.2020
  • Proactively coordinated weekly orders for the department, expertly evaluating inventory levels, and ensuring the store's needs were met and exceeded.
  • Coordinated with staff to maintain stock levels during high-traffic times, leading district in sales for peak periods between 2016 and 2018.
  • Coordinated multiple grand opening events with effective team direction. Including, but not limited to, project coordination, task prioritization, and staff training and development.

Education

GED -

Northshore Technical Community College
Lacombe, LA
02-2019

Skills

  • Product Merchandising
  • Time management in a fast-paced environment
  • Adaptability in a fast paced environment
  • Dependability and strong work ethic
  • Proficiency in Microsoft Office and AS400
  • Accuracy Verification Skills
  • Works with team members to achieve a common goal
  • Initiative in Team Collaboration

Work Experience

  • Cross-trained vault clerk at Costco

Timeline

Processing Clerk

Costco
09.2024 - 12.2024

Cashier

Costco
08.2024 - 01.2025

Stocker

Costco
05.2024 - Current

Inbound Stower

Amazon
10.2021 - 10.2023

Department Lead

Hobby Lobby
09.2014 - 01.2020

GED -

Northshore Technical Community College

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Jasmine Maddox