Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Malone

Greensboro,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills to contribute to a dynamic team

Overview

3
3
years of professional experience

Work History

Certified Nursing Assistant

Friends Homes
04.2023 - Current
  • Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets
  • Documented information in patient charts and communicated status updates to charge nurse
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Supported needs of 10+ residents under long-term care

Certified Nursing Assistant

Medical Solutions
06.2022 - 04.2023
  • Adhered to company policies
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Checking vital signs such as blood pressure and heart rate
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Independent Courier

Washington Delivery Service LLC
10.2021 - 04.2022
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Utilized GPS navigation systems to navigate faster routes.
  • Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Followed company policies and procedures during shift.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.

Intake Coordinator

Community Counseling Services, Florida
01.2021 - 08.2021
  • Completed intake assessment forms and filed clients' charts.
  • Answered 50 plus phone calls and provided new clients with required paperwork to initiate service.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
  • Enhanced office productivity by handling high volume of callers per day.
  • Assessed clients' needs and determined eligibility for intake services.
  • Facilitated client access to supportive services such as housing and job placement.

Education

License - Insurance

Kaplan FInancial
Online

High School Diploma -

Vista Adult School
2007

Skills

  • Self motivated
  • Ability to work alone
  • Trainable
  • Precedence is key
  • Customer conflict resolution
  • Efficient and Reliable Team Player
  • Complex Problem-Solving
  • Medical Terminology Knowledge
  • Excellent verbal and written skills
  • Attention to detail
  • Product and service knowledge
  • Active listening
  • Empathy
  • Patience
  • Positive attitude

Timeline

Certified Nursing Assistant

Friends Homes
04.2023 - Current

Certified Nursing Assistant

Medical Solutions
06.2022 - 04.2023

Independent Courier

Washington Delivery Service LLC
10.2021 - 04.2022

Intake Coordinator

Community Counseling Services, Florida
01.2021 - 08.2021

License - Insurance

Kaplan FInancial

High School Diploma -

Vista Adult School

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Jasmine Malone