Jennifer Cuevas
Rockford,ILL
Summary
Proficient professional offering several-year background to growing surgical team. Well versed in setting up operating rooms, preparing patients for surgery, collecting tissues for lab analysis and assisting surgeons during procedures. Adept at maintaining patient charts using software.
Overview
6
6
years of professional experience
Work History
Surgical Support Services
Saint Anthony's Medical Center
Rockford, IL
03.2022 - Current
- Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.
- Processed soiled instruments according to protocol using proper cleaning methods.
- Set up equipment necessary for each individual procedure prior to start time.
- Collaborated with operating room staff to cultivate efficiency and prepare for scheduled and emergency procedures.
- Operated or monitored lights, machines or equipment to support proper operation.
- Prepared patients for surgery by positioning them on the operating table, covering them with sterile drapes and prepping their skin with antiseptic solutions.
- Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Cleaned and restocked operating room, gathering and placing equipment and supplies.
- Transported patients from recovery room to their rooms after surgery was completed.
- Observed strict adherence to infection control policies throughout the hospital facility.
- Responded quickly to emergency situations in order to provide assistance when needed.
- Provided support services such as transporting specimens or medications between departments.
- Managed patient transport needs within the hospital facility.
- Prepared trays for special procedures based on doctor's orders.
- Performed various tasks such as stocking shelves, unloading deliveries and disposing of hazardous materials according to safety protocols.
- Operated a variety of machinery and tools safely and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
Sales Associate
Once Upon A Child Franchise
Rockford , Ill
08.2018 - 09.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Provided accurate information about products, prices and services.
- Assessed customer needs to provide assistance and information on product features.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Answered customer inquiries regarding product features, pricing, and availability.
- Collected payments and provided accurate change.
- Processed credit card transactions quickly and securely.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered incoming telephone calls to provide store, products and services information.
- Cleaned shelves, counters and tables to maintain organized store.
- Demonstrated product features and benefits for customers' needs.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Handled returns and exchanges according to company policies.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Ticketed, arranged and displayed merchandise to promote sales.
- Conducted inventories on a regular basis to track stock levels.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained records related to sales for store management.
- Worked with fellow sales team members to achieve group targets.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Chiropractic Assistant
KB Chiropractic
Rockford , IL
08.2018 - 02.2021
- Acquainted patients with therapy procedures by explaining purpose and results of exercises.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Communicated with insurance companies to facilitate proper billing procedures and collect payments.
- Completed paperwork related to billing procedures accurately according to established protocols.
- Assisted chiropractors in patient care, including setting up treatment rooms.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Assisted with exercises and rehabilitation activities prescribed by the chiropractor.
- Organized office supplies and ordered new items when necessary.
- Documented exercises completed by patients to support charting and billing.
- Provided assistance with other duties as assigned by chiropractor or office manager.
- Assisted with marketing efforts, including social media management and event planning.
- Greeted patients, verified insurance and collected co-payments.
- Trained new staff on office procedures and patient care techniques.
- Kept patient rooms clean between services and removed used linens for laundering.
- Managed inventory of office and treatment supplies, ensuring adequate stock.
- Scheduled appointments for patients both in person and over the phone.
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
Education
Certified Medical Assistant
MedCerts
05-2025
Associate of Arts - Nursing
Rock Valley College
Rockford, ILSkills
- Preoperative preparation
- Medical terminology
- Decision-making capacity
- Wound care management
- Transporting patients
- Infection control protocols
- Patient transportation
- Preparing for surgeries
- Equipment set up and operation
- Specimen preparation
- Patient care
- Operating room safety
- Team communication
- Sterilization processes
- Instrument care
Timeline
Surgical Support Services
Saint Anthony's Medical Center
03.2022 - Current
Sales Associate
Once Upon A Child Franchise
08.2018 - 09.2022
Chiropractic Assistant
KB Chiropractic
08.2018 - 02.2021
Certified Medical Assistant
MedCerts
Associate of Arts - Nursing
Rock Valley College